tag:blogger.com,1999:blog-35520171293665727012024-02-18T22:08:06.405-08:00艾力克斯的知識分享這裡是艾力克斯的部落格, 我的知識分享都在這裡. 也歡迎加入我的Facebook : <a href="http://www.facebook.com/alex0628">http://www.facebook.com/alex0628
</a>Unknownnoreply@blogger.comBlogger26125tag:blogger.com,1999:blog-3552017129366572701.post-88001526123391001292011-10-21T06:03:00.000-07:002012-01-04T22:16:35.695-08:00「工作大解放」讀書心得之十 - 形成文化<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiLPbjf9sm3wzm1xJYEtbvlKTAuUOBlFvj2nxT7qtAl61CiCqxazlYiKm2jaaAypbskyS9f1Z_euy9R91cxSeIZ0aGR_jgs1I6Wy937xJDoAwz1KxXKm6x3LDIk3ARwxsDcDSIpZXob_Xw/s1600/%25E5%25BD%25A2%25E6%2588%2590%25E6%2596%2587%25E5%258C%2596.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="231" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiLPbjf9sm3wzm1xJYEtbvlKTAuUOBlFvj2nxT7qtAl61CiCqxazlYiKm2jaaAypbskyS9f1Z_euy9R91cxSeIZ0aGR_jgs1I6Wy937xJDoAwz1KxXKm6x3LDIk3ARwxsDcDSIpZXob_Xw/s400/%25E5%25BD%25A2%25E6%2588%2590%25E6%2596%2587%25E5%258C%2596.png" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">「工作大解放-形成文化」概念圖</td></tr>
</tbody></table><br />
<span class="Apple-style-span" style="color: red; font-size: large;">形成文化</span><br />
<br />
公司文化是自己形成的,是經過長時間蘊釀出來的,所以新創公司在初期是沒有文化的。如果你鼓勵人們作知識分享,那分享就會變成你的文化。如果你對顧客很好,那長時間下來好的客戶服務就成為你的文化。<br />
<br />
新創公司不需要有太多的公司條文與政策,亦不需要SOP與計畫,不要浪費時間在這上面,因為外在環境變數實在是太多,請把所有精神都放在你的產品上。真正問題發生了,再去面對就好,否則你會大量的浪費經歷、時間與金錢在不知道會不會發生的問題上面。<br />
<br />
公司的經營真的是個大學問,只有你身在其中,才能感受到。新創公司的成立需要員工擁有共同的想法與理念,不用去限制員工能使用什麼、不能使用什麼,讓員工去做有價值的事情,而不是去讀一本厚厚的公司規章。讓公司保持著持續的動能,讓所有員工都能發揮想像空間與活力,共同完成產品,讓所有人樂於在這工作上付出與成長。<br />
<div><br />
</div><div><div>上篇「<a href="http://itmgm.blogspot.com/2011/10/blog-post_18.html">損害控管</a>」</div><div><br />
</div><div>原文出處 : <a href="http://itmgm.blogspot.com/2011/10/blog-post_21.html">http://itmgm.blogspot.com/2011/10/blog-post_21.html</a></div></div>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3552017129366572701.post-84141194974950628622011-10-18T00:14:00.000-07:002013-09-08T20:50:37.545-07:00「工作大解放」讀書心得之九 - 損害控管<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEibYhKDrcQE2brT1JdbZTI9BW6Ws-qSDxFcuf70uRx9FECkkDIMmZHB3Hkhilo_UueeKxs8RXBjRVyMhQ-OpJq6Ate30nf6b_f0L_W3TR9IkA5YCpieCYZ8cuNqL3IW16MEh6wwZkyco88/s1600/%25E6%2590%258D%25E5%25AE%25B3%25E6%258E%25A7%25E7%25AE%25A1.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="218" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEibYhKDrcQE2brT1JdbZTI9BW6Ws-qSDxFcuf70uRx9FECkkDIMmZHB3Hkhilo_UueeKxs8RXBjRVyMhQ-OpJq6Ate30nf6b_f0L_W3TR9IkA5YCpieCYZ8cuNqL3IW16MEh6wwZkyco88/s400/%25E6%2590%258D%25E5%25AE%25B3%25E6%258E%25A7%25E7%25AE%25A1.png" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">「工作大解放-損害控管」概念圖</td></tr>
</tbody></table>
<br />
<span class="Apple-style-span" style="color: red; font-size: large;">損害控管</span><br />
<br />
產品一旦上線,接著就必須面對客戶的回應挑戰,過往以來我們曾看到很多壞的回應與好的回應的例子。當遇到問題時,有些公司會採取躲避的態度,而不公開說明,如此一來網路上就會有人替你公布這些消息,接著一堆的流言都讓公司無法招架。好的回應是你在危機中直接對使用者坦率、誠實、公開的說明問題經過與處理方法,如此人們會更加的尊重你。<br />
<br />
增加客服滿意度的方法有很多,最核心的方式就是:快速回應客戶問題、遇到問題真心真意的說對不起還有傾聽客戶的聲音。我相信大家過去一定打過很多客服電話,打過去不是等待,就是聽了一堆的音樂,到最後你的問題還要被轉接,我相信不管這間公司對客戶是有多重視,我想都只是空談。<br />
<br />
把所有人員都放在第一線,讓研發人員、主管都能直接傾聽客戶的聲音,也不需要天天都讓研發人員去面對客戶,但主要就是讓後勤人員能夠直接的去感受到客戶的苦惱,如此才能真正激勵去解決問題。<br />
<br />
<br />
上篇「<a href="http://itmgm.blogspot.com/2011/10/blog-post_17.html">召聘員工</a>」下篇「<a href="http://itmgm.blogspot.tw/2011/10/blog-post_21.html">形成文化</a>」<br />
<br />
原文出處 : <a href="http://itmgm.blogspot.com/2011/10/blog-post_18.html">http://itmgm.blogspot.com/2011/10/blog-post_18.html</a>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3552017129366572701.post-19733828877151336942011-10-17T01:06:00.000-07:002012-02-20T18:04:55.476-08:00「工作大解放」讀書心得之八 - 招聘員工<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiPOk0MgsXRfm9_o8TiEZUqdt3WxqncEktuC26O9bMphlKmD-PS4kMI03y_5eMC6Jqsu1uMMOWDlPV6vDKo0c5VmwHaSYpsLuwifK6ATwLA01aBa1kiWjTTHlJ3GOJaFGkmDwOKQefggQA/s1600/%25E6%258B%259B%25E8%2581%2598%25E5%2593%25A1%25E5%25B7%25A5.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="247" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiPOk0MgsXRfm9_o8TiEZUqdt3WxqncEktuC26O9bMphlKmD-PS4kMI03y_5eMC6Jqsu1uMMOWDlPV6vDKo0c5VmwHaSYpsLuwifK6ATwLA01aBa1kiWjTTHlJ3GOJaFGkmDwOKQefggQA/s400/%25E6%258B%259B%25E8%2581%2598%25E5%2593%25A1%25E5%25B7%25A5.png" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">「工作大解放-召聘員工」概念圖</td></tr>
</tbody></table><div><span class="Apple-style-span" style="color: red; font-size: large;">召聘員工</span></div><div><span class="Apple-style-span" style="color: red; font-size: large;"><br />
</span></div><div> 在創業初期,凡事先自己來吧,只有自己動手處理所有的事情,才能了解在你這間公司所有工作的詳細內容,當然在初期會異常的困難,會覺得時間完全不夠用,但也必須在這樣艱困環境中體驗困難,才能從中得到管理、執行的智慧。</div><div><br />
</div><div> 當創業者已經無法負荷現有工作時,在非不得已的情況下,就必須招聘員工了,招聘員工是為了要解決您的困難,分擔您的工作。在招聘時有幾個考量因素是需要注意的,一是不要雇用你不需要的員工:有時你會遇到非常優秀的人才,但千萬不要雇用你不需要的員工,儘管這個人是非常優秀的,否則您會創造一些無用的工作讓這些人才處理,最終對產品還是沒什麼幫助。其二當有人離職時,先不要立即的遞補空缺,利用現有的員工來分攤這工作,有時你會發現你真的不需要有這麼多的員工。</div><div><br />
</div><div> 面試時,每個面試官都會有不同的考量,但有幾點的建議:</div><div>一、<span class="Apple-tab-span" style="white-space: pre;"> </span>選擇在乎你公司、產品、顧客和工作的人。</div><div>二、<span class="Apple-tab-span" style="white-space: pre;"> </span>選擇在工作上表現良好的人,儘管受試者的年資是不足的。</div><div>三、<span class="Apple-tab-span" style="white-space: pre;"> </span>選擇可獨挑大梁的人。</div><div>四、<span class="Apple-tab-span" style="white-space: pre;"> </span>選擇文筆好的人,因為文筆好的人對事情的理解度比較高。</div><div>五、<span class="Apple-tab-span" style="white-space: pre;"> </span>可從世界各地尋找人才,但注意每天的工作時間必須要能重疊至少二至四小時。</div><div><br />
<br />
上篇「<a href="http://itmgm.blogspot.com/2011/10/blog-post_13.html">行銷推廣</a>」<br />
下篇「<a href="http://itmgm.blogspot.com/2011/10/blog-post_18.html">損害控管</a>」<br />
<br />
原文出處 : <a href="http://itmgm.blogspot.com/2011/10/blog-post_17.html">http://itmgm.blogspot.com/2011/10/blog-post_17.html</a></div>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3552017129366572701.post-76763845553535648272011-10-13T01:00:00.000-07:002012-02-20T18:05:15.544-08:00「工作大解放」讀書心得之七 - 行銷推廣<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgnSZZT3qCCKMaUU6gdhYUhFdem9ttmu-pIVWDhXZMrEnjHO1dBCdPukPjma-nEEfQD_PoNmviGfx8_lPIoQuSUWf6KCiigomc3a0ts1mCMVapl5oAwxydeBobDJ_uVeG3N54uVSYN2uSQ/s1600/%25E8%25A1%258C%25E9%258A%25B7%25E6%258E%25A8%25E5%25BB%25A3.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="256" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgnSZZT3qCCKMaUU6gdhYUhFdem9ttmu-pIVWDhXZMrEnjHO1dBCdPukPjma-nEEfQD_PoNmviGfx8_lPIoQuSUWf6KCiigomc3a0ts1mCMVapl5oAwxydeBobDJ_uVeG3N54uVSYN2uSQ/s400/%25E8%25A1%258C%25E9%258A%25B7%25E6%258E%25A8%25E5%25BB%25A3.png" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">「工作大解放-行銷推廣」概念圖</td></tr>
</tbody></table><span class="Apple-style-span" style="color: #cc0000; font-size: large;">行銷推廣</span><br />
<br />
<br />
產品研發出來後,緊接著就會面臨到產品推廣的問題,在產品的推廣上最高明的就是利用擁護者的口碑行銷。當產品培養了擁護者時,產品的推廣不太需要花費鉅額的廣告行銷費用,客戶就會自動送上門來,而形成一種巨大的有利條件。<br />
<br />
書中說「所有的公司都有顧客,運氣好的公司擁有粉絲,而最幸運的公司則有擁護者」。當然客戶的來源方式有很多種,有些利用刊登廣告來獲取客戶,那要如何去培養擁護者,讓行銷費用大幅降低呢?作法是「知識分享」,你不吝嗇的去分享腦子裡的知識,才會獲得更大的迴響。<br />
<br />
產品的推廣也可利用「毒販模式」,毒販是精明的生意人,剛開始他們會拿出一些毒品讓使用者試用,一旦上癮後就會拿著大筆鈔票跟毒販買毒品。產品的推廣也可以如此。軟體公司可以發放測試版讓使用者去試用,如此可以以最快的速度增加使用者,也增加曝光率,也同時增加了許多的產品測試員。側試過後發現產品的確是很適合使用,使用者就會買單了。<br />
<br />
現在就開始培養你的擁護者,讓使用者對你說的話、分享的知識感到興趣,相信你的產品一定可獲得大家的迴響。<br />
<div><br />
<br />
上篇「<a href="http://itmgm.blogspot.com/2011/10/blog-post_11.html">演變發展</a>」<br />
下篇「<a href="http://itmgm.blogspot.com/2011/10/blog-post_17.html">召聘員工</a>」<br />
<br />
原文出處 : <a href="http://itmgm.blogspot.com/2011/10/blog-post_13.html">http://itmgm.blogspot.com/2011/10/blog-post_13.html</a></div>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3552017129366572701.post-78569602630090909742011-10-11T01:11:00.000-07:002012-02-20T18:05:42.135-08:00「工作大解放」讀書心得之六 - 演變發展<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjiL705luGdfrXfdZtfYoiG-QiTeNtcZbuJ0OocSEiTnhVRqY-xQWlM5tgqAli0i_Jos_C1UutGxM_gQ5J8iCr9MRWCMBke4OXPqsO7NmXDo2Y_ZyUZpImatxzo_SGJYVrUkt58h2BRlv0/s1600/%25E6%25BC%2594%25E8%25AE%258A%25E7%2599%25BC%25E5%25B1%2595.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="278" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjiL705luGdfrXfdZtfYoiG-QiTeNtcZbuJ0OocSEiTnhVRqY-xQWlM5tgqAli0i_Jos_C1UutGxM_gQ5J8iCr9MRWCMBke4OXPqsO7NmXDo2Y_ZyUZpImatxzo_SGJYVrUkt58h2BRlv0/s400/%25E6%25BC%2594%25E8%25AE%258A%25E7%2599%25BC%25E5%25B1%2595.png" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">「工作大解放-演變發展」概念圖</td></tr>
</tbody></table><span class="Apple-style-span" style="color: #cc0000; font-size: large;">演變發展</span><br />
<br />
<br />
以筆者發展軟體產品來說,十年來,軟體的發展成長總是依照客戶需求而一直的增加,最終產品已經變成了一個大怪獸,產品功能琳瑯滿目,漸漸的已經失去了過去產品輕巧的特點,經過統計有95%的客戶並沒有使用全軟體產品的功能。我們真的需要100%的去迎合客戶的需求,而去一直增加軟體的功能嗎?這的確是個大問號。<br />
<br />
一昧的去迎合5%頂尖客戶的需求,相對的就是去放棄那95%的客戶。依據過往的經驗,會有很多的客戶說〝如果你沒有這個功能,我們就不會採購你的產品〞,我們為了拿下這個單子,而不斷的去增加整個產品的功能,如此一來,產品開始變得肥大,程式執行效率也沒有以往來得好,產品價格也會一直攀升,如此的循環,我們已經離95%的客戶越來越遠了。<br />
<br />
產品的發展設計,還是要有個創造者的中心思想,一旦客戶採購了您的產品,使用過後,客戶業績越來越成長,進而要求您需要增加某項功能時,一定要懂得拒絕,否則再您緊盯著現有客戶的需求時,您就會忽略新的客戶,產品最終會漸漸的走向死亡。<br />
<br />
嚇跑新客戶比失去老客戶還要糟糕,小、簡單、基礎的需求是恆久的,不用你產品的人總是比你的用戶還多,經營者應該要設法讓這些人成為你的用戶,而不是為了頂尖客戶而改變了你的產品功能。<br />
<div style="color: #cc0000; font-size: x-large;"><br />
</div><div>上篇「<a href="http://itmgm.blogspot.com/2011/10/blog-post_07.html">跟對手鬥智</a>」<br />
上篇「<a href="http://itmgm.blogspot.com/2011/10/blog-post_13.html">行銷推廣</a>」</div><div><br />
</div><div>原文出處 : <a href="http://itmgm.blogspot.com/2011/10/blog-post_11.html">http://itmgm.blogspot.com/2011/10/blog-post_11.html</a></div>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3552017129366572701.post-79677826815531990732011-10-07T05:18:00.000-07:002012-02-20T18:05:57.736-08:00「工作大解放」讀書心得之五 - 跟對手鬥智<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg9wqlVK74-AaV48dCxGzwhE0CVpM0R-zPr9ba0FIPkp7-hig02My_OjbTBSEq-oK-qBE4HytXeOPeJ2tbaoj_gwyTXErKzdnGhVst4sRvYX3qBX3ZDzb5iqR1liy-M-CDun_nquOUXWnQ/s1600/%25E8%25B7%259F%25E5%25B0%258D%25E6%2589%258B%25E9%25AC%25A5%25E6%2599%25BA.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="192" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg9wqlVK74-AaV48dCxGzwhE0CVpM0R-zPr9ba0FIPkp7-hig02My_OjbTBSEq-oK-qBE4HytXeOPeJ2tbaoj_gwyTXErKzdnGhVst4sRvYX3qBX3ZDzb5iqR1liy-M-CDun_nquOUXWnQ/s400/%25E8%25B7%259F%25E5%25B0%258D%25E6%2589%258B%25E9%25AC%25A5%25E6%2599%25BA.png" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><span class="Apple-style-span" style="background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 10px; line-height: 12px;">「工作大解放-提高生產力」概念圖</span></td></tr>
</tbody></table><span class="Apple-style-span" style="background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 15px; line-height: 15px;"><span class="Apple-style-span" style="color: red; font-size: small;">跟對手鬥智</span></span><br />
<span class="Apple-style-span" style="color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif;"></span><br />
<span class="Apple-style-span" style="color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif;"><span class="Apple-style-span" style="line-height: 15px;"> 模仿的確是可以很快的將成功者的產品複製起來,但是在模仿的過程中,會忽略為什麼產品要這樣的發展設計出來,如此一來模仿者只能看到產品表面,卻沒辦法去深入的理解。這樣設計出來的產品,經過時間的證明,也無法立足於市場上。</span></span><br />
<span class="Apple-style-span" style="color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif;"><span class="Apple-style-span" style="line-height: 15px;"><br />
</span></span><br />
<span class="Apple-style-span" style="color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif;"><span class="Apple-style-span" style="line-height: 15px;"> 那該如何做到連模仿者都無法模仿呢?必須要把對使用者的服務整合進產品中,把服務當成是產品的一部分,如此競爭者絕對無法模仿得了。</span></span><br />
<span class="Apple-style-span" style="color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif;"><span class="Apple-style-span" style="line-height: 15px;"><br />
</span></span><br />
<span class="Apple-style-span" style="color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif;"><span class="Apple-style-span" style="line-height: 15px;"> 當創業者把產品做出來後,利用對手的知名度來做行銷也是不錯的方式,像是Apple在初期時,通過廣告來對比Mac和PC的用戶來揶揄Microsoft,讓Apple站在跟Microsoft相對的位置。最近幾年新加入平板電腦的廠商,無一不把iPad當成廣告的比較對象。</span></span><br />
<span class="Apple-style-span" style="color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif;"><span class="Apple-style-span" style="line-height: 15px;"><br />
</span></span><br />
<span class="Apple-style-span" style="color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif;"><span class="Apple-style-span" style="line-height: 15px;"> 產品在銷售時,最讓人感到無奈的就是「產品功能比較表」了,若是有產品開發經驗的一定對於這張表很頭大,但一昧的與競爭對手作功能性的比較,只會耗費大量的時間、成本與幹勁。不要去在乎對手現在在做什麼,因為關注別人太多只會讓自己受到困擾,好好的關注自己的產品,做好自己的事情更為重要。競爭與追逐,最後變會失去當初設計產品的初衷,也會離使用者需求越來越遠。應該要將產品現有的功能突顯,並引以為傲。</span></span><br />
<span class="Apple-style-span" style="color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif;"><span class="Apple-style-span" style="line-height: 15px;"><br />
</span></span><br />
<span class="Apple-style-span" style="color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; line-height: 15px;"></span><br />
<span class="Apple-style-span" style="color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; line-height: 15px;">上篇「<a href="http://itmgm.blogspot.com/2011/10/blog-post_06.html">提高生產力</a>」</span><br />
<span class="Apple-style-span" style="color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; line-height: 15px;">下篇「<a href="http://itmgm.blogspot.com/2011/10/blog-post_11.html">演變發展</a>」</span><br />
<span class="Apple-style-span" style="color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; line-height: 15px;"><br />
</span><br />
<span class="Apple-style-span" style="color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; line-height: 15px;">原文出處 : <a href="http://itmgm.blogspot.com/2011/10/blog-post_07.html">http://itmgm.blogspot.com/2011/10/blog-post_07.html</a></span><br />
<br />
<div style="font-size: 15px; line-height: 15px;"><span class="Apple-style-span" style="color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif;"><br />
</span></div>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3552017129366572701.post-38892066479573882862011-10-06T02:57:00.000-07:002012-02-20T18:06:09.896-08:00「工作大解放」讀書心得之四 - 提高生產力<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiRXc-lKIv7Y8JWnsyrQRWkQbpXR5cOttvVM0CM0Cf3WilzxwuYgPYBysNYBUVbbOxzv3BQwrFoh5nuFwxCFkvKRoImobBcZ4IDiDrFB-QTcUlKKxbW95uvlHLC9ZrYXtWNk1D4n6gTdhE/s1600/%25E6%258F%2590%25E9%25AB%2598%25E7%2594%259F%25E7%2594%25A2%25E5%258A%259B.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="261" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiRXc-lKIv7Y8JWnsyrQRWkQbpXR5cOttvVM0CM0Cf3WilzxwuYgPYBysNYBUVbbOxzv3BQwrFoh5nuFwxCFkvKRoImobBcZ4IDiDrFB-QTcUlKKxbW95uvlHLC9ZrYXtWNk1D4n6gTdhE/s400/%25E6%258F%2590%25E9%25AB%2598%25E7%2594%259F%25E7%2594%25A2%25E5%258A%259B.png" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">「工作大解放-提高生產力」概念圖</td></tr>
</tbody></table><span class="Apple-style-span" style="background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 14px; line-height: 15px;"><span class="Apple-style-span" style="color: red; font-size: medium;">提高生產力</span> </span><br />
<span class="Apple-style-span" style="background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 14px; line-height: 15px;"><br />
</span><br />
這篇文章在說明的是「時間」的運用,我相信大家或多或少都有加班的經驗,只不過是時間長短而已,有些常加班的,一個月加班超過五十小時的人也大有人在。但長期的加班不但效率不會增加外,還會造成對身體健康的危害。<br />
<br />
在專案的規劃上,盡可能的將專案分成小專案,如此一來不但專案時間預估會更準確外,也不會讓自己一直卡在專案牢籠內,感覺結案遙遙無期。<br />
<br />
專案工作可依其重要性列成工作清單,在創業時最重要的就是讓產品上線,只要產品功能可讓使用者使用時,就儘快的讓產品上線,一旦上線讓使用者使用後,整個團隊的士氣會大大的提升。<br />
<br />
仔細想想,在工作時有多少的事情會去中斷您的思考,電話、會議、Email、甚至是朋友之間的寒暄,都大大的影響到工作的思緒與進度。必須要避免這些干擾打亂了整個思考的過程,最好是在每天的工作中,設定一段時間,有獨立的空間,能讓自己更專心於工作中。<br />
<div><br />
上篇「<a href="http://itmgm.blogspot.com/2011/10/blog-post.html">取得進展</a>」<br />
下篇「<a href="http://itmgm.blogspot.com/2011/10/blog-post_07.html">跟對手鬥智</a>」<br />
<br />
原文出處 : <a href="http://itmgm.blogspot.com/2011/10/blog-post_06.html">http://itmgm.blogspot.com/2011/10/blog-post_06.html</a></div>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3552017129366572701.post-32004527008243080612011-10-03T06:01:00.000-07:002012-02-20T18:06:26.108-08:00「工作大解放」讀書心得之三 - 取得進展<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg9BEo_fiIjYheYQdaqxKZatTWeBeVHj4x1vk_B1i-XCxlWVl-9NxBCXj7031dGhZP6OwLGdVZTNmYTr725js2R36h9MSxSjGeYnD_mFacHho8vVo_Bygrcab09yQjrqwP5JoFPV9aMk9w/s1600/%25E5%258F%2596%25E5%25BE%2597%25E9%2580%25B2%25E5%25B1%2595.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="243" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg9BEo_fiIjYheYQdaqxKZatTWeBeVHj4x1vk_B1i-XCxlWVl-9NxBCXj7031dGhZP6OwLGdVZTNmYTr725js2R36h9MSxSjGeYnD_mFacHho8vVo_Bygrcab09yQjrqwP5JoFPV9aMk9w/s400/%25E5%258F%2596%25E5%25BE%2597%25E9%2580%25B2%25E5%25B1%2595.png" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">「工作大解放-取得進展」概念圖</td></tr>
</tbody></table><span class="Apple-style-span" style="background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 14px; line-height: 15px;"><span class="Apple-style-span" style="color: red; font-size: medium;">取得進展</span> </span><br />
<br />
在創業初期所有的資源都很少,像是時間、金錢、人力,因此我們要更會利用手邊的資源,並讓現有的資源發揮到最大。以書中的例子來說,犯罪者會將湯匙磨得利利的變成傷人凶器;美國西南航空只有一款波音737的飛機,所以他們所有的周邊設計、人員訓練全都是圍繞著737而設計,如此可大幅的降低支出,並且獲得更好的滿意度。<br />
<br />
以軟體設計來說,當腦子裡出現了軟體功能想法時,您可以很快的利用短短的時間將腦袋裡的軟體架構做出來,當你要追求軟體功能的完美時,所花費的時間也就會成等比級數成長。事實上我們在追求腦袋裡的完美架構時,這樣的完美架構真的適合一般消費者嗎?事實上只要做出了核心的功能,就可讓產品上市,接受大家的檢驗。<br />
<br />
當有創業想法產出時,就必須要將想法變成行動,但問題來了,通常腦袋裡的想法多如牛毛,實在是不知從哪裡著手。在施行時,最好是將大型專案分割成幾個可行的小專案,每個小專案設定稽核點,如此才會讓專案順利進行。<br />
<br />
最重要的是產品要致力於核心價值,當完成核心價值後,就大膽的讓產品上市吧。<br />
<br />
<br />
上篇「<a href="http://itmgm.blogspot.com/2011/10/210.html">放手去做</a>」<br />
下篇「<a href="http://itmgm.blogspot.com/2011_10_01_archive.html">提高生產力</a>」<br />
<br />
<br />
原文出處 : <a href="http://itmgm.blogspot.com/2011/10/blog-post.html">http://itmgm.blogspot.com/2011/10/blog-post.html</a><br />
<div><br />
</div>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3552017129366572701.post-63199167877897925722011-10-01T01:23:00.000-07:002012-02-20T18:06:35.998-08:00「工作大解放」讀書心得之二 - 放手去做<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjvPmE1e9wfi_sEfo8O-tNrK9vQ1jtxafiCS0A7JBcCNNoRmQXk-h6YUKIIr-oSFxu1wrwy7yG2Dko-kxDVmKv79jLtFOO3OIwxdLrIIQOp3Li_HAPkRpxQjcrHjNX-55u9Y0yXYecfMVQ/s1600/%25E6%2594%25BE%25E6%2589%258B%25E5%258E%25BB%25E5%2581%259A.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="226" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjvPmE1e9wfi_sEfo8O-tNrK9vQ1jtxafiCS0A7JBcCNNoRmQXk-h6YUKIIr-oSFxu1wrwy7yG2Dko-kxDVmKv79jLtFOO3OIwxdLrIIQOp3Li_HAPkRpxQjcrHjNX-55u9Y0yXYecfMVQ/s400/%25E6%2594%25BE%25E6%2589%258B%25E5%258E%25BB%25E5%2581%259A.png" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">「工作大解放-放手去做」概念圖</td></tr>
</tbody></table><br />
<div class="separator" style="clear: both; text-align: center;"></div><div class="separator" style="clear: both; text-align: left;"><span class="Apple-style-span" style="color: red; font-size: large;">放手去做</span> </div><div class="separator" style="clear: both; text-align: left;"><br />
</div><div class="separator" style="clear: both; text-align: left;"> 我相信有許多人的腦袋都有許多很新奇的想法,在腦子裡飛來飛去,裹足不前,總是不敢在創業這條路跳出去。過了一陣子在市場上出現了跟你腦子裡想法幾乎一樣的產品出現,看到時一定會捶心肝,然後說了這麼一句「你看你看我就說這樣的想法可行吧」,這樣的情況在周邊到處都是,最後也只能嘆氣作收。</div><div class="separator" style="clear: both; text-align: left;"><br />
</div><div class="separator" style="clear: both; text-align: left;"> 當您懷著創業的夢想時,腦子裡一有想法,馬上就要實踐,堅持理想、信念,「Just do it」這句話說得很好,做就對了。開始有想法時,先想想創業者所要做出的東西,是否能讓人生活變得更美好,能夠改變,例如是Craigslist打破了原有的報紙廣告模式,打亂了者個報業市場;The Drudge Report原本只是簡單一個人做的新聞網頁,但卻讓新聞產業帶來巨大的衝擊。</div><div class="separator" style="clear: both; text-align: left;"><br />
</div><div class="separator" style="clear: both; text-align: left;"> 初創業者通常會有很多的考量,最大的考量不外乎就是「我哪有時間,而且一旦離職了,家裡還有老小要養,哪這麼簡單」。是的,這的確是個大問題,在書上是這麼說的,必須要善用時間,利用生活瑣碎的時間來完成你的理想。</div><div class="separator" style="clear: both; text-align: left;"><br />
</div><div class="separator" style="clear: both; text-align: left;"> 創業一旦開始,必須展現您的決心,勿輕言放棄,有許多人在創業的起始期,就開始談到退場計畫是什麼,這是很奇怪的現象,因為都還沒動手開始做,怎麼會想要要怎麼結束?創業者應該要去想策略與執行,而不是去想該如何退場。</div><div class="separator" style="clear: both; text-align: left;"><br />
</div><div class="separator" style="clear: both; text-align: left;"> 創業的過程還會遇到資金的問題,現今雲端系統發達,軟體平台創業家已經不需要像之前必須先購買昂貴的硬體設備,取而代之的可以利用便宜的雲端系統來取代硬體平台的花費。公司初期幾個人就可以完成許多的決策,包含了產品方向都能很靈活的變化,一旦導入了外部資金,接踵而來的問題,是創業者無法控制的。當有了外部資金,創業者就必須遷就於投資者,最後創造的產品變成了投資者想要的產品,而不是顧客想要的產品,這樣是非常不值得的。</div><div><br />
上篇「<a href="http://itmgm.blogspot.com/2011_09_01_archive.html">跳脫框架</a>」<br />
下篇「<a href="http://itmgm.blogspot.com/2011/10/blog-post.html">取得進展</a>」<br />
<br />
</div><span class="Apple-style-span" style="font-size: x-small;">原文出處 : <a href="http://itmgm.blogspot.com/2011/09/blog-post.html">http://itmgm.blogspot.com/2011/10/210.html</a></span>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3552017129366572701.post-73172651557969579562011-09-26T04:13:00.000-07:002013-09-08T20:49:50.931-07:00「工作大解放」讀書心得之一 - 跳脫框架<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhzeQr2J7PkahlXFoik9rL2mtnFJAKw_mzZmB1APLr2MT8gs6FS2C_xwchJE6RkU_2sdCf1dZB7ReGp-Qz80xhHhHHcYwEiCxdgCAzLgbLU4YNsScP-Yqqk3lt_BGDDP5W3gqxev_NrL9k/s1600/%25E5%25B7%25A5%25E4%25BD%259C%25E5%25A4%25A7%25E6%259C%25AA%25E4%25BE%2586.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhzeQr2J7PkahlXFoik9rL2mtnFJAKw_mzZmB1APLr2MT8gs6FS2C_xwchJE6RkU_2sdCf1dZB7ReGp-Qz80xhHhHHcYwEiCxdgCAzLgbLU4YNsScP-Yqqk3lt_BGDDP5W3gqxev_NrL9k/s320/%25E5%25B7%25A5%25E4%25BD%259C%25E5%25A4%25A7%25E6%259C%25AA%25E4%25BE%2586.jpg" width="234" /></a></div>
<div class="separator" style="clear: both; text-align: left;">
<br /></div>
<div class="separator" style="clear: both; text-align: left;">
</div>
<div class="separator" style="clear: both; text-align: left;">
這是本懷著創業夢一定要讀的一本書,作者是知名軟體公司37signals,也是發明RoR(Ruby on Rails)的人”Jason Fried”和”David Heinemeier Hansson”。</div>
<div class="separator" style="clear: both; text-align: left;">
這本書有許多的創新想法都是與我們既有想法相違背的,書中打破了我們既有思考的框架,讓有創業想法的人,在創業這條路可以不用經歷種種在過程中會遇到的挫折,過往從「從錯誤中學習成長」的觀念,雖然不能說是錯的,但從成功者身上學習,經過統計,在創業這條路,更會成功。</div>
<div class="separator" style="clear: both; text-align: left;">
<br /></div>
<div class="separator" style="clear: both; text-align: left;">
書中各章節所闡述的五管「行銷管理」、「生產與作業管理」、「人力資源管理」、「財務管理」、「研發管理」,皆有著墨,無論是目前還在上班或是正在創業的人來說,都可從此書得到相關知識建議。</div>
<div class="separator" style="clear: both; text-align: left;">
<br /></div>
<div class="separator" style="clear: both; text-align: left;">
接下來幾個章節,會針對書中大綱做一一闡述,從「<a href="http://itmgm.blogspot.com/2011_09_01_archive.html">跳脫框架</a>」、「<a href="http://itmgm.blogspot.com/2011/10/210.html">放手去做</a>」、「<a href="http://itmgm.blogspot.com/2011/10/blog-post.html">取得進展</a>」、「<a href="http://itmgm.blogspot.com/2011/10/blog-post_06.html">提高生產力</a>」、「<a href="http://itmgm.blogspot.com/2011/10/blog-post_07.html">跟對手鬥智</a>」、「<a href="http://itmgm.blogspot.com/2011/10/blog-post_11.html">演變發展</a>」、「<a href="http://itmgm.blogspot.com/2011/10/blog-post_13.html">行銷推廣</a>」、「<a href="http://itmgm.blogspot.com/2011/10/blog-post_17.html">招聘員工</a>」、「<a href="http://itmgm.blogspot.tw/2011/10/blog-post_18.html">損害控管</a>」及「<a href="http://itmgm.blogspot.tw/2011/10/blog-post_21.html">形成文化</a>」製作心智圖Concept Map,在依照繪製的Concept Map做說明。</div>
<br />
<span class="Apple-style-span" style="color: #cc0000; font-size: large;">跳脫框架</span><br />
<div class="separator" style="clear: both; text-align: center;">
<br /></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgimUllr8y3JfuWN9oKD3RAREULq1LOlOns0gi1nCkN0vADPcDL4IaKTSuMq37JTLd4e6CegOqq0lGmW4UWtWNHJwio46Cvc0ROd9skU2VBENHPj95GxDOIArkBD3sfRhXn3b1dhBMdDZM/s1600/%25E8%25B7%25B3%25E8%2584%25AB%25E6%25A1%2586%25E6%259E%25B6.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="200" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgimUllr8y3JfuWN9oKD3RAREULq1LOlOns0gi1nCkN0vADPcDL4IaKTSuMq37JTLd4e6CegOqq0lGmW4UWtWNHJwio46Cvc0ROd9skU2VBENHPj95GxDOIArkBD3sfRhXn3b1dhBMdDZM/s400/%25E8%25B7%25B3%25E8%2584%25AB%25E6%25A1%2586%25E6%259E%25B6.png" width="400" /></a></div>
<br />
在此章說到了創業的開始, 再創業的過程中,通常都會撰寫一份「商業計劃書」,事實上根據過往創業的經驗,創投公司不會看你精心撰寫好的商業計劃書,因為在過往教寫商業計劃書的內容都會談到資金規劃、三年發展、五年發展這樣的Term,但事實上當你花了許多時間在你的計劃書裡面時,你根本無法掌控市場環境、對手、顧客、經濟趨勢的變更。<br />
<br />
那既然冗長的商業計劃書不管用了,那創業者要如何的跟創投公司募集到資金呢?過去常有許多的創業大賽,像是Demo God等都只給你六分鐘的時間去介紹你的產品,沒錯,就是這樣的六分鐘,創業者必須要在短短的六分鐘時間將你產品的五力分析介紹好,創投公司就會決定要不要將大筆的資金挹注在你的公司身上。<br />
<br />
創業除了要做一個給消費者想要的東西外,最重要的精神就是創意、效率、執行力。不要一開始就追求公司規模的擴充,不要像周星馳在食神裡面發明了連厭食症者都喜愛的撒尿牛丸後,就開始計畫店面擴充、上市、炒房地產。創業的小公司是最靈活的,不需要制定許多的規範來限制公司許多的創意想法,把所有精神放在能讓消費者買單的那個最根本要素。<br />
<br />
下篇「<a href="http://itmgm.blogspot.com/2011/10/210.html">放手去做</a>」<br />
<div style="color: #cc0000; font-size: x-large;">
<br /></div>
<div>
<span class="Apple-style-span" style="font-size: x-small;">原文出處 : <a href="http://itmgm.blogspot.com/2011/09/blog-post.html">http://itmgm.blogspot.com/2011/09/blog-post.html</a></span></div>
Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3552017129366572701.post-59566217983748502542011-06-24T02:38:00.000-07:002012-02-20T18:07:20.700-08:00建立完善的服務台機制<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgZHOeRttMfuwVbY7RXHKg7_dWK66ACSGblciyf2dyhL_Y0Wc4hq_KOV5FgA3piBPhrRc9JPIpTB2UedFMSPT9K4OjLgTeOtBLfwiqRx3e3IsfFaHghUMgI4S96kfkJjBIQTFnerpvFsak/s1600/%25E5%25BB%25BA%25E7%25AB%258B%25E5%25AE%258C%25E5%2596%2584%25E7%259A%2584%25E6%259C%258D%25E5%258B%2599%25E5%258F%25B0%25E6%25A9%259F%25E5%2588%25B6.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="195" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgZHOeRttMfuwVbY7RXHKg7_dWK66ACSGblciyf2dyhL_Y0Wc4hq_KOV5FgA3piBPhrRc9JPIpTB2UedFMSPT9K4OjLgTeOtBLfwiqRx3e3IsfFaHghUMgI4S96kfkJjBIQTFnerpvFsak/s400/%25E5%25BB%25BA%25E7%25AB%258B%25E5%25AE%258C%25E5%2596%2584%25E7%259A%2584%25E6%259C%258D%25E5%258B%2599%25E5%258F%25B0%25E6%25A9%259F%25E5%2588%25B6.png" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">服務台建置系統概念圖</td></tr>
</tbody></table><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;">服務台管理,在ITIL裡面是非常重要的一個機制,服務台有人說是<a href="http://en.wikipedia.org/wiki/Help_desk">Helpdesk</a>, 也有人說是 <a href="http://en.wikipedia.org/wiki/Service_Desk_(ITSM)">Service Desk</a>,事實上Help Desk與Service Desk是兩個不相同的概念。我們簡單的先從 ITIL 的定義來看,之所以會有ITIL流程出來主要是要提昇IT在公司內部的價值,讓以往IT部門總是在花公司錢這樣的概念轉換成IT部門也是幫助公司營運成長的重要角色。所以以ITIL來看服務台管理,他們使用的是Service Desk(服務台)這個比較廣義的詞,而非使用Helpdesk(幫助台)比較狹隘的詞。</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;"><br />
</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;">服務台在服務支援中扮演著重要的角色,它是IT服務部門對使用者部門的窗口,服務台不僅負責處理事故、問題和客戶的詢問,同時還為其它活動和流程提供溝通介面。這些活動和流程包括客戶變更請求、維護合同、服務級別管理、資產管理、可用性管理和持續性管理等。</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;"><br />
</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="color: #38761d; font-size: large;">服務台建置目標</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;">服務台的主要目標是協調客戶(使用者)和IT部門之間的關係,為IT服務運作提供支援,從而提高客戶的滿意度。作為與使用者聯繫的「前台」,服務台首先對來自使用者的服務請求進行初步處理。當它預計無法在滿足服務級別的前提下有效處理這些請求,或是這些請求本身就是它所無法解決的時候,它就將這部分請求轉交給二線支援或三線支援來處理。這樣可以有效地降低其它IT服務支援部門的負擔, 提高了IT服務運作的整體效率,降低了IT服務運作的成本。</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;"><br />
</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="color: #38761d; font-size: large;">服務台主要工作</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;">服務台只是一項服務管理職能,因此與服務管理流程不同,它沒有嚴格有序的日常運作流程,只是針對使用者的請求或根據服務級別協定的要求進行一些日常運作活動。這些日常運作活動包括回應用戶需求、為使用者發佈資訊、使用者需求管理和客戶關係管理、進行供應商聯絡、日常運作管理、基礎架構監控等。</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;"><br />
</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體; font-size: 15px;">接下來我們彙整過去的經驗,繪製了上方的建立完善服務台機制的概念圖。</span><br />
<span class="Apple-style-span" style="font-family: 新細明體; font-size: 15px;">從上方的概念圖上我們可以看到有幾個大綱,我們一一的來做說明:</span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;"><br />
</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="color: #38761d; font-size: large;">導入服務台管理的效益</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;">企業要導入服務台管理,不外乎要做到下列效益</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體; font-size: 15px;"></span><br />
<span class="Apple-style-span" style="font-family: 新細明體; font-size: 15px;"><span class="Apple-style-span" style="color: #0b5394;">(1) 改善IT管理營運流程</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體; font-size: 15px;"><span class="Apple-style-span" style="color: #0b5394;">(2) 提昇IT部門服務品質</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體; font-size: 15px;"><span class="Apple-style-span" style="color: #0b5394;">(3) 提升事故解決效率</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體; font-size: 15px;"><span class="Apple-style-span" style="color: #0b5394;">(4) 快速回應使用者需求</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體; font-size: 15px;">但服務台也是需要其他管理服務來搭配,才會做到流程一致化與有效化。</span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;"><br />
</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="color: #38761d; font-size: large;">要如何選擇適合公司服務台的架構</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;">服務台的種類有幾種,分別是:</span></span><br />
<span class="Apple-style-span" style="color: #0b5394; font-family: 新細明體; font-size: 15px;">適合中小企業的本地端的服務台</span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;">本地端的服務台的優點有:</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;">(1) 溝通容易</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;">(2) 可提供專屬客製化需求</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;">但缺點就是建置成本高與人力成本偏高等。</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;"><br />
</span></span><br />
<span class="Apple-style-span" style="color: #0b5394; font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;">適合大型企業的中央控管式的服務台</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;">中央控管服務台的優點有:</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;">(1) 建置成本低</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;">(2) 人力需求較少,效率高</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;">但缺點就是人力素質的要求較高與需要了解不同地區的文化。</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;"><br />
</span></span><br />
<span class="Apple-style-span" style="color: #0b5394; font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;">適合跨國企業的虛擬服務台</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;">虛擬服務台這個概念大家比較不懂,舉實例來說,現在有許多的大型企業像是微軟等等,都會將服務台Outsourcing出去,所以我們現在常常會聽到大陸口音的電話。</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;">面對這樣架構的服務台,SLA的服務規範尤其是重要,必須要完整的Follow SLA(服務級別同意書)中所要求規定的來做服務。</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;"><br />
</span></span><br />
<span class="Apple-style-span" style="color: #38761d; font-family: 新細明體; font-size: large;">服務台的工作權責</span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;">服務台的工作權責有以下:</span></span><br />
<span class="Apple-style-span" style="color: #0b5394; font-family: 新細明體; font-size: 15px;">維運管理</span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;">對企業內部資產進行維運監控,當有意外事件時,需立即反應,若需要第三方廠商從外部提供支持時,需在短時間內進行維護或是硬體的更換。</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;"><br />
</span></span><br />
<span class="Apple-style-span" style="color: #0b5394; font-family: 新細明體; font-size: 15px;">意外事故管理</span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;">當管理環境發生意外事件,必須記錄且追蹤,若意外事故已經提升為重大問題時,必須立即啟動問題管理,通知相關人員進行錯誤排除 。</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;"><br />
</span></span><br />
<span class="Apple-style-span" style="color: #0b5394; font-family: 新細明體; font-size: 15px;">服務資訊更新</span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;">服務台是使用者與IT服務單位中間的橋樑,服務台會主動的用任何的方式來通知使用者IT服務部門提供了什麼樣的服務資訊。</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;"><br />
</span></span><br />
<span class="Apple-style-span" style="color: #0b5394; font-family: 新細明體; font-size: 15px;">回應使用者需求</span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;">對於使用者發出的錯誤報告、服務請求、變更請求等事件進行記錄和處理,這是服務台的最主要工作。</span></span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;"><br />
</span></span><br />
<span class="Apple-style-span" style="color: #0b5394; font-family: 新細明體; font-size: 15px;">提昇使用者滿意度</span><br />
<span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 15px;">服務台必須了解使用者需求,進而藉由主動提供服務,提昇客戶滿意度。</span></span><br />
<div style="font-size: 15px;"><span class="Apple-style-span" style="font-family: 新細明體;"><br />
</span></div><span class="Apple-style-span" style="color: #38761d; font-size: small;"> </span>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3552017129366572701.post-28387975013565030832011-06-09T01:30:00.000-07:002012-02-20T18:07:42.212-08:00如何減少管理用戶端電腦非必要的人力與時間成本<table align="center" cellpadding="0" cellspacing="0"><tbody>
<tr> <td><table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhoK9sU0XNJUWGa3U-ZUFSebWWdnA6Mmiy47dvYyZtTEIYA4M3wxsJQJsNHelXnRbbtWoq1yZtGaB4AcOPYrVHIY1_RygtbC08Gb4EZj_P8qeGPweY9dcs1fbvA3Y5qZ3xrRWnQbQdfrCk/s1600/%25E6%25B8%259B%25E5%25B0%2591%25E9%259D%259E%25E5%25BF%2585%25E8%25A6%2581%25E7%259A%2584%25E4%25BA%25BA%25E5%258A%259B%25E8%2588%2587%25E6%2599%2582%25E9%2596%2593%25E6%2588%2590%25E6%259C%25AC.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="257" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhoK9sU0XNJUWGa3U-ZUFSebWWdnA6Mmiy47dvYyZtTEIYA4M3wxsJQJsNHelXnRbbtWoq1yZtGaB4AcOPYrVHIY1_RygtbC08Gb4EZj_P8qeGPweY9dcs1fbvA3Y5qZ3xrRWnQbQdfrCk/s400/%25E6%25B8%259B%25E5%25B0%2591%25E9%259D%259E%25E5%25BF%2585%25E8%25A6%2581%25E7%259A%2584%25E4%25BA%25BA%25E5%258A%259B%25E8%2588%2587%25E6%2599%2582%25E9%2596%2593%25E6%2588%2590%25E6%259C%25AC.png" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><span class="Apple-style-span" style="color: #666666; font-family: 新細明體; font-size: 12px;">減少管理用戶端電腦非必要的人力與時間成本概念圖</span></td></tr>
</tbody></table></td> </tr>
<tr> <td><style>
<!--
/* Font Definitions */
@font-face
{font-family:新細明體;
panose-1:2 2 5 0 0 0 0 0 0 0;
}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;
}
@font-face
{font-family:"\@新細明體";
panose-1:2 2 5 0 0 0 0 0 0 0;
}
@font-face
{font-family:Cambria;
panose-1:2 4 5 3 5 4 6 3 2 4;
}
@font-face
{font-family:"MS Mincho";
}
@font-face
{font-family:"\@MS Mincho";
}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{
margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:Cambria;
}
.MsoChpDefault
{ font-size:10.0pt;
font-family:Cambria;
}
/* Page Definitions */
@page
{ }
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 90.0pt 72.0pt 90.0pt;
}
div.WordSection1
{page:WordSection1;}
-->
</style><br />
<div style="text-align: center;"><span class="Apple-style-span" style="font-family: 新細明體;"><span class="Apple-style-span" style="font-size: 12px;"><br />
</span></span></div></td></tr>
</tbody></table><div class="MsoNormal"><span lang="EN-US" style="font-family: 新細明體;">IT</span><span style="font-family: 新細明體;">管理人員要負責的事情實在多如牛毛,要如何在最短的時間將老闆所交代的事情處理完畢,必須掌握有效方法,下方文章我們來談談要如何有效的降低<span lang="EN-US">IT</span>管理人員在處理用戶端電腦所發生的問題。</span><br />
<span style="font-family: 新細明體;"><br />
</span></div><div class="MsoNormal"></div><div class="MsoNormal"><span style="font-family: 新細明體;">在用戶端電腦的管理,最重要的第一步驟就是要建立電腦管理規範,<span class="Apple-style-span" style="color: #cc0000;">電腦管理規範</span>通常會有以下幾個重點:</span> <span style="font-family: 新細明體;"> </span></div><div class="MsoNormal"><span lang="EN-US" style="font-family: Wingdings;"><br />
</span><br />
<span lang="EN-US" style="font-family: Wingdings;">l<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: 新細明體;"><span class="Apple-style-span" style="color: #0b5394;">電腦使用方法及注意事項 </span></span></div><div class="MsoNormal"><span style="font-family: 新細明體;">說明電腦的使用範圍、使用方法及公司資訊安全規範等。</span></div><div class="MsoNormal"><span lang="EN-US" style="font-family: Wingdings;">l<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: 新細明體;"><span class="Apple-style-span" style="color: #0b5394;">軟體使用規範</span></span></div><div class="MsoNormal"><span style="font-family: 新細明體;">規範企業內部軟體使用方法,避免非法軟體的執行。</span></div><div class="MsoNormal"><span lang="EN-US" style="font-family: Wingdings;">l<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: 新細明體;"><span class="Apple-style-span" style="color: #0b5394;">電腦上網規定</span></span></div><div class="MsoNormal"><span style="font-family: 新細明體;">企業上網時間、合法及非法存取的網站。</span></div><div class="MsoNormal"><span lang="EN-US" style="font-family: Wingdings;">l<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> <span class="Apple-style-span" style="color: #0b5394;"> </span></span></span><span style="font-family: 新細明體;"><span class="Apple-style-span" style="color: #0b5394;">資料儲存規範</span></span></div><div class="MsoNormal"><span style="font-family: 新細明體;">檔案儲存位置、備份方法,以及資料攜出控管方式。</span></div><div class="MsoNormal"><span lang="EN-US" style="font-family: Wingdings;">l<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: 新細明體;"><span class="Apple-style-span" style="color: #0b5394;">電子郵件使用規範</span></span></div><div class="MsoNormal"><span style="font-family: 新細明體;">電子郵件的使用方法,稽核方式,嚴禁使用於非公務性質。</span></div><div class="MsoNormal"><span lang="EN-US" style="font-family: Wingdings;">l<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: 新細明體;"><span class="Apple-style-span" style="color: #0b5394;">資訊安全規範</span></span></div><div class="MsoNormal"><span style="font-family: 新細明體;">明定出密碼管理、網路安全等規範。</span></div><div class="MsoNormal"><span lang="EN-US" style="font-family: Wingdings;">l<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: 新細明體;"><span class="Apple-style-span" style="color: #0b5394;">懲罰規定</span></span></div><div class="MsoNormal"><span style="font-family: 新細明體;">違反規定的懲罰方法。</span></div><div class="MsoNormal"></div><div class="MsoNormal"><span style="font-family: 新細明體;"><br />
</span><br />
<span style="font-family: 新細明體;">有了管理規範,<span lang="EN-US">IT</span>管理人員在管理用戶端電腦時會有所依據,可以很清楚的知道在企業的環境裡,電腦使用的標準化在哪裡,有了標準化,在管理上也會變得更容易。</span> <span style="font-family: 新細明體;"> </span></div><div class="MsoNormal"><span class="Apple-style-span" style="font-family: 新細明體;"><br />
</span><br />
<span class="Apple-style-span" style="font-family: 新細明體;">根據<span lang="EN-US">Zenith Infotech</span>的統計,有<span lang="EN-US"> <span class="Apple-style-span" style="color: #38761d;">87% </span></span><span class="Apple-style-span" style="color: #38761d;">的用戶端問題可以在遠端就被解決</span>,如果能在企業內部建立好集中管理的平台,那們<span lang="EN-US">IT</span>管理人員就可以省去奔波的時間,將時間花費在研發創新上,進而提昇價值。</span></div><div class="separator" style="clear: both; text-align: center;"><br />
</div><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiwqQW-9mja6cHkow4W3b5W68vIaMJqUPe3uszHlSSV07rtGZcw70fbA-itzjw0pCzhJ4GcfeeyUc6o_yg1AZZFJJ4I5XZj3NRbs9-j5a8HPu8VS6lSBIofIkrcvZHOscWqEntTrn01LUU/s1600/%25E9%2581%25A0%25E7%25AB%25AF%25E4%25BF%25AE%25E5%25BE%25A9.jpg" imageanchor="1"><img border="0" height="186" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiwqQW-9mja6cHkow4W3b5W68vIaMJqUPe3uszHlSSV07rtGZcw70fbA-itzjw0pCzhJ4GcfeeyUc6o_yg1AZZFJJ4I5XZj3NRbs9-j5a8HPu8VS6lSBIofIkrcvZHOscWqEntTrn01LUU/s200/%25E9%2581%25A0%25E7%25AB%25AF%25E4%25BF%25AE%25E5%25BE%25A9.jpg" width="200" /></a></div><div class="separator" style="clear: both; text-align: center;"></div><div class="separator" style="clear: both; text-align: left;"><style>
<!--
/* Font Definitions */
@font-face
{font-family:新細明體;
panose-1:2 2 5 0 0 0 0 0 0 0;
}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;
}
@font-face
{font-family:"\@新細明體";
panose-1:2 2 5 0 0 0 0 0 0 0;
}
@font-face
{font-family:Cambria;
panose-1:2 4 5 3 5 4 6 3 2 4;
}
@font-face
{font-family:"MS Mincho";
}
@font-face
{font-family:"\@MS Mincho";
}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{
margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:Cambria;
}
.MsoChpDefault
{ font-size:10.0pt;
font-family:Cambria;
}
/* Page Definitions */
@page
{ }
@page WordSection1
{size:595.0pt 842.0pt;
margin:72.0pt 90.0pt 72.0pt 90.0pt;
}
div.WordSection1
{page:WordSection1;}
-->
</style></div><div class="MsoNormal"><span style="font-family: 新細明體;"><br />
</span><br />
<span style="font-family: 新細明體;">在實務經驗上<span class="Apple-style-span" style="color: red;">集中式管理</span>可以解決許多的問題,就舉一個集團公司發生的案例來說明:有次集團公司發生了大規模中毒的情形,雖然已經知道解毒方法,但是集團版圖遍佈各地,<span lang="EN-US">IT</span>人力資源無法在短時間內一台一台的去用戶端解毒,若是時間一拖長,病毒又會開始到處肆虐,造成災害。</span></div><div class="MsoNormal"><span class="Apple-style-span" style="font-family: 新細明體;"><br />
</span><br />
<span class="Apple-style-span" style="font-family: 新細明體;">發生問題的當下,我們組成了團隊,在集團公司導入集中式管理軟體,並利用集中式管理的好處,迅速的佈署解毒程式,結果該集團公司就在很短的時間內解決了病毒的問題。</span></div><div class="MsoNormal"></div><div class="MsoNormal"><span class="Apple-style-span" style="font-family: 新細明體;"><br />
</span><br />
<span class="Apple-style-span" style="font-family: 新細明體;">在企業內部,也會常常遇到大量修改用戶端設定的問題,例如變更<span lang="EN-US">Proxy Server</span>的位置、導入需要的軟體等等,這些功能都可以利用集中式管理平台下達變更指令來完成工作。</span></div><div class="MsoNormal"></div><div class="MsoNormal"><span style="font-family: 新細明體;"><br />
</span><br />
<span style="font-family: 新細明體;">減少用戶端管理人力,還可以<span class="Apple-style-span" style="color: #38761d;">利用事件通報</span>來達到目的。在實作上,我們會利用系統日誌的收集,以及進行系統資源監控來達成。</span> <span style="font-family: 新細明體;"> </span> <span style="font-family: 新細明體;">一旦系統記錄或是監控的資源超過設定警戒值時,就可以啟動<span lang="EN-US">ITIL</span>的意外管理,發送警示訊息通知管理人員,並且自動的建立報修單,讓<span lang="EN-US">IT</span>管理人員主動的追蹤發生的意外。</span> <span style="font-family: 新細明體;"> </span> <span style="font-family: 新細明體;">試想一個情形,以往<span lang="EN-US">IT</span>人員的電話響起總是沒好事,大部分都是使用者的需求,例如軟體不能使用、印表機不能列印、無法上網<span lang="EN-US">…</span>等情形,如果<span lang="EN-US">IT</span>管理人員可以在第一時間,就告知使用者發生的問題,如此<span lang="EN-US">IT</span>的服務品質必定會大幅的調升。</span></div>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3552017129366572701.post-22258647979153192432011-05-10T23:53:00.000-07:002012-02-20T18:07:51.406-08:00讓MIS人員頭痛的資產盤點<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh_7yoP3t6s3dZIhbi1QEvVTdOuHoPWFGjxux7iP93KtSSnfpaXpv1bSsrwGNSRAk5kOJl3xqOAUy0GKjQe5J-jGaN1yzDSHTRwsR1HVPx7aBM3bHvlLoyx00gzUUsuPmvCDl-vNaj8CCM/s1600/%25E8%25B3%2587%25E7%2594%25A2%25E8%25B3%2587%25E6%2596%2599%25E8%2592%2590%25E9%259B%2586.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="175" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh_7yoP3t6s3dZIhbi1QEvVTdOuHoPWFGjxux7iP93KtSSnfpaXpv1bSsrwGNSRAk5kOJl3xqOAUy0GKjQe5J-jGaN1yzDSHTRwsR1HVPx7aBM3bHvlLoyx00gzUUsuPmvCDl-vNaj8CCM/s320/%25E8%25B3%2587%25E7%2594%25A2%25E8%25B3%2587%25E6%2596%2599%25E8%2592%2590%25E9%259B%2586.png" width="320" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><span class="Apple-style-span" style="color: #333333; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: xx-small; line-height: 15px;">電腦資產管理概念圖</span></td></tr>
</tbody></table><br />
<br />
<br />
在<a href="http://itmgm.blogspot.com/2011/05/blog-post.html">上一篇文章</a>中,我們談到了企業在管理用戶端電腦上所遇到的問題,接下來會從ITIL的角度,來談談如何利用ITIL來管好用戶端的電腦。<br />
<br />
<a href="http://zh.wikipedia.org/wiki/ITIL">ITIL</a>的提出,除了給IT人員在管理好整個企業IT營運環境的最佳實踐方案外,主要的精神還是<span class="Apple-style-span" style="color: #cc0000;">能夠藉由一連串的管理方法,提昇IT管理人員的價值</span>,所以說身為IT人員的各位,能夠知道些 ITIL管理方法,並運用在實際的環境中,我相信一定能藉由流程與管理方法,讓IT營運部門的價值大大的提升。<br />
<br />
在ITIL裡面,有個很重要的Process叫 <a href="http://zh.wikipedia.org/wiki/%E7%B5%84%E6%85%8B%E7%AE%A1%E7%90%86">Configuration Management</a>,中文我們稱為組態管理,也有人說是配置管理。在企業的業務運作流程中,IT服務是否能夠滿足整個企業的業務運作,有很大程度上是取決於IT服務運作的基礎架構配置及運行情況。因此,在IT管理上,必須建立好一個專門流程提供IT基礎架構的配置情況資訊,而組態管理就是負責提供這方面資訊的流程。<br />
<br />
在組態管理有個核心資訊也是很重要的基礎架構配置資訊,稱為<a href="http://en.wikipedia.org/wiki/Configuration_management_database">CMDB</a> (Configuration Management Database),所有跟IT營運有關的資產都是CMDB所記錄的,像是:電腦、印表機、隨身碟,當然還可以細到Memory、硬碟等,這些項目我們稱為 CI (Configuration Items),也就是我們這篇文章中所要談的資產。<br />
<br />
CMDB提供所有有關的基礎架構的配置訊息,這些訊息也可以為其他服務管理流程提供支援,舉例來說,如IT管理人員可以利用組態管理資訊進行事故和問題的分析,可用性管理及能力管理需要根據這些資產的配置情況資訊,分析及評價IT基礎架構的可用性及服務能力。<br />
<br />
在做資產管理時,有<span class="Apple-style-span" style="color: #cc0000;">幾項目標</span>是需要達成的:<br />
• <span class="Apple-style-span" style="color: #cc0000;">計量</span>企業營運所使用的<span class="Apple-style-span" style="color: #cc0000;">IT資產的價值</span>。<br />
• 為其他IT管理流程<span class="Apple-style-span" style="color: #cc0000;">提供</span>有關 <span class="Apple-style-span" style="color: #cc0000;">IT基礎架構配置的準確資訊</span>。<br />
• 為<span class="Apple-style-span" style="color: #cc0000;">意外管理、問題管理、變更管理和發佈管理的運作提供有效的支援</span>。<br />
• <span class="Apple-style-span" style="color: #cc0000;">隨時稽查</span>所有有關 IT基礎架構配置記錄,必須符合企業實際運作設備的正確性。<br />
<br />
以上先簡單的說明在ITIL管理流程中,有關Configuration Management及 CMDB的相關知識。<br />
<br />
通常在大型企業在盤點IT資產時為了減少在盤點資產所花費的時間及減少人力,會使用一些軟體,像是<a href="http://www.smartit.com.tw/">SmartIT</a>或是微軟的SCCM等工具。目的就是在資產造冊時所呈現的資料必須是即時且正確的資產資料。<br />
<br />
以資產來說,必須記錄好硬體資產的存放位置、保管人員、物件的設定值、使用年限等資料。而軟體資產,必須做好分類管理及軟體的授權管理,如此才會清楚且有效的知道在企業內所購買軟體的使用情形。<br />
<br />
資產異動的監控,在IT資產管理上佔了很重要的一環,通常軟硬體資產的變更會有兩種情況,一是<span class="Apple-style-span" style="color: #cc0000;">非法的資產變更</span>,另外則是<span class="Apple-style-span" style="color: #cc0000;">預期的變更</span>。<br />
<br />
那什麼是非法的資產變更呢?舉例來說,硬碟被置換了、IP變動了、使用者偷偷安裝了軟體等。這些的異動,以 ITIL管理流程來說,<span class="Apple-style-span" style="color: #cc0000;">需要做變更影響及資源的評估,看看這些的變更會不會影響到整個企業運作及帶來運作的危害</span>,尤其是<span class="Apple-style-span" style="color: #cc0000;">軟體的安裝</span>需要特別注意,使用者是不是偷偷安裝了P2P的軟體,<span class="Apple-style-span" style="color: #cc0000;">造成機密資料外洩</span>等等。若發生的這些變更經過評估是不允許的,那就必須要告知使用者回復變更的內容。若同意變更,也必須更改好所有相對應的文件,像是SLA服務內容及資產的造冊變更。<br />
<br />
為了支持企業業務的運作,IT人員在管理資產上還有個重要課題,就是<span class="Apple-style-span" style="color: #cc0000;">資產的生命週期管理</span>,通常生命週期管理,是跨組織與管理部門合作的,像是資產採購、配發、庫存、資產借出、維修管理、折舊、除帳等流程,必須精確的被記載,如此才能支持企業業務運作所需要的基礎營運環境。Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3552017129366572701.post-30571387780160908262011-05-03T01:41:00.000-07:002012-02-20T18:08:07.951-08:00做好企業用戶端電腦管理-企業用戶電腦使用<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjb3HJ2j3HzlmDH5X2nXICTPMw_rRcgnhRYqVKy9D1WqlFUZTBH8Qhr8YEmFZ-9WJsDpcpCWRgCXIvXCzn6gImsZPf3V2AaypiOQe0qdqujteCRwFgHAgyhwJ33EF0TGHvRaZDQySdSokk/s1600/%25E4%25BC%2581%25E6%25A5%25AD%25E7%2594%25A8%25E6%2588%25B6%25E9%259B%25BB%25E8%2585%25A6%25E4%25BD%25BF%25E7%2594%25A8.png" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" height="196" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjb3HJ2j3HzlmDH5X2nXICTPMw_rRcgnhRYqVKy9D1WqlFUZTBH8Qhr8YEmFZ-9WJsDpcpCWRgCXIvXCzn6gImsZPf3V2AaypiOQe0qdqujteCRwFgHAgyhwJ33EF0TGHvRaZDQySdSokk/s400/%25E4%25BC%2581%25E6%25A5%25AD%25E7%2594%25A8%25E6%2588%25B6%25E9%259B%25BB%25E8%2585%25A6%25E4%25BD%25BF%25E7%2594%25A8.png" width="400" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;"><span class="Apple-style-span" style="font-size: x-small;">企業用戶端電腦管理現象概念圖</span></td></tr>
</tbody></table><br />
<div class="separator" style="clear: both; text-align: center;"></div><br />
<br />
接下來我們來聊聊<span class="Apple-style-span" style="color: #cc0000;">如何做好企業用戶端電腦的管理</span>.<br />
<br />
我想分成七個章節來談談資訊管理人員要怎麼的管好用戶端的電腦 :<br />
<br />
現象<br />
(一) 談企業用戶端電腦管理的現象<br />
<br />
作法<br />
(一) <a href="http://itmgm.blogspot.com/2011/05/mis.html">資產資料蒐集</a><br />
(二) <a href="http://itmgm.blogspot.com/2011/06/blog-post.html">減少非必要的人力與時間成本</a><br />
(三) 監控資產設備維運<br />
(四) 電腦的使用行為分析<br />
(五) 建立完善的服務台機制<br />
(六) 制訂標準操作指南<br />
<br />
<br />
<span class="Apple-style-span" style="color: #cc0000;">(一) 談企業用戶端電腦管理的現象</span><br />
<br />
我相信每個IT人員對於用戶端電腦管理都很熟悉了, 在此我僅列出一般常遇到的問題現象 :<br />
<br />
<span class="Apple-style-span" style="color: #0b5394;">1. 軟體授權數量無法評估</span><br />
<br />
軟體的授權費用佔了企業IT營運成本裡面很大的一環,但企業所購買的軟體,真的有效的被使用了嗎?<br />
通常軟體的使用會有幾個問題:<br />
<ul><li><span class="Apple-style-span" style="color: #38761d;">非法軟體的使用 </span>:去年台灣<a href="http://www.bsa.org/country.aspx?sc_lang=zh-TW">BSA商業軟體聯盟</a>動作頻頻,都很害怕離職員工去檢舉公司使用了盜版軟體。一旦遭到檢舉查緝到非法事實,將會造成商譽的損失與5~500倍金額的賠償。</li>
</ul><ul><li><span class="Apple-style-span" style="color: #38761d;">軟體授權數量的不足</span>: 企業在購買軟體的時候在沒有經過軟體普查的情況下,軟體授權的購買常常會不準確,會發生軟體授權數量不足的問題,一旦軟體授權不足也是會遭遇到BSA的查緝風險。</li>
</ul><ul><li><span class="Apple-style-span" style="color: #38761d;">軟體購買授權數量大於使用數量</span>:這種情況是企業裡面大家不太注意的問題,反正軟體買了都買了,還去管它是不是沒有使用做什麼呢。我相信大部分的IT管理人員都是這樣想的。舉例來說, Photoshop在公司裡面已經買了10套License,今天又有使用者申請要購買Photoshop,您是會直接寫申請單購買呢?還是去稽核一下之前購買的10套License是否有在使用,如果沒有在使用的話,那軟體的授權就可以做轉移,而省下一筆購買金額,IT管理人員的KPI也因為成本的節省而加分。</li>
</ul><span class="Apple-style-span" style="white-space: pre;"> </span><br />
<span class="Apple-style-span" style="color: #0b5394;">2. 硬體效能太差</span><br />
硬體效能太差通常發生在以下幾種原因:<br />
<ul><li><span class="Apple-style-span" style="color: #38761d;">硬體規格不符合使用者需求</span>:有許多公司的電腦都有淘汰期限,短則三年,長則五年七年,但軟體日新月異,所需要的硬體需求也越來越大,一旦硬體速度跟不上軟體的進步,就會造成生產力降低了。我有個朋友是個程式設計師,公司配給他的電腦硬體規格實在是太差了,導致每一次的Compile都要花上好幾分鐘的時間,他也只能在這段時間枯等,如此並不是個好現象。</li>
</ul><ul><li><span class="Apple-style-span" style="color: #38761d;">空間不足</span>:Windows的運作是需要有足夠的硬碟容量與記憶體容量的,否則一旦記憶體不足,Windows會使用Swap的方式讓硬碟I/O讀取頻繁,這也是大家常常看到,硬碟燈一直閃,但畫面都不動的原因。</li>
</ul><ul><li><span class="Apple-style-span" style="color: #38761d;">電腦中毒</span>:電腦一旦中毒了,除了一些破壞性的病毒造成檔案的損壞外,還會造成大量網路封包的發送,讓自己或是區網內所有的電腦癱瘓造成自己與其他工作伙伴的生產力降低,也增加了公司內部資料外流的風險,也讓MIS人員疲於奔命。</li>
</ul><br />
<span class="Apple-style-span" style="color: #0b5394;">3. 員工私下安裝軟體</span><br />
每次在盤點公司內部軟體資產時,結果總是會發生許多好玩的事情,像是會蒐集到一堆的遊戲軟體、股票軟體,有些軟體的名字也實在是很有意思。再認真的去稽核這些的使用者,許多都是利用上班時間在使用這些軟體,導致工作效率的降低。<br />
員工私下安裝的軟體也會造成企業資安的風險,尤其是P2P的軟體,很有可能在不知不覺的情況下,就將重要資料外流了。<br />
<br />
<span class="Apple-style-span" style="color: #0b5394;">4. 資產盤點的困難</span><br />
在大公司資產盤點的困難度就越高,上面長官一聲命下說要做電腦的資產盤點,講只要一下下,做起來可是要上把個月的,等到花了一兩個月的時間做了資產的普查,結果之前盤點的現在狀況也都變了,資產的普查資料準度也失了真。<br />
<br />
資產盤點還有個問題就是,電腦規格跟帳面資料的不符合,通常有兩種情形:<br />
<ul><li>電腦換來換去,電腦零件不知道換到哪邊去了</li>
<li>電腦零件換到員工家裡面去了</li>
</ul>一旦資產普查資料是錯的,那公司的資產就無法正確的被評估,主管在做採購決策時也會造成失誤的情況。<br />
<br />
<span class="Apple-style-span" style="color: #0b5394;">5. 帶走公司重要檔案</span><br />
不管是什麼樣的公司,最擔心的就是資料外流,尤其是研發的公司,一旦設計資料外洩,都會帶來無法評估的後果。<br />
<br />
<span class="Apple-style-span" style="color: #0b5394;">6. 即時通訊與上網所帶來的問題</span><br />
現在每台電腦幾乎都安裝了MSN、QQ等IM軟體, 我曾經遇過一個案例,員工上班一天八小時,稽核起來竟然有五小時的時間都在MSN聊天。如此一來雖然員工都做在座位上,但根本就無心於工作,形成公司資源的浪費,生產力也大大的降低。<br />
<br />
用戶端電腦的管理所遇到的問題真是千奇百怪,以上就常見的問題做分享。Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3552017129366572701.post-58030282807478289432011-03-03T22:53:00.001-08:002012-02-20T18:08:18.327-08:00台科大一百學年度資管EMBA考題<div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjNrdQM7b-RcRNf9SHDUjjOq44dktaFkhrD6TwL3qUptuuc7CR5UaKzm7xKnDvqyl3iGYz6hyD9z0KO2FU2qWfx4W4U-Vas9N98AjdV7ilnBDbLJxnt-v4sNavtt7sJFnZ1Z30mFP62v5I/s1600/100.GIF" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="233" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjNrdQM7b-RcRNf9SHDUjjOq44dktaFkhrD6TwL3qUptuuc7CR5UaKzm7xKnDvqyl3iGYz6hyD9z0KO2FU2qWfx4W4U-Vas9N98AjdV7ilnBDbLJxnt-v4sNavtt7sJFnZ1Z30mFP62v5I/s320/100.GIF" width="320" /></a></div><br />
<br />
一. 資訊安全管理已經是資管領域與實務界最重要的議題, 但是專家指出"駭客儘管可怕,但對企業而言,資訊安全最大的威脅其實不是來自駭客,而是內部員工。" 試說明內部員工為何成為組織資訊安全最大的威脅?資訊主管又應如何去克服內部員工所帶來的資安威脅?<br />
<br />
二. 企業資源規劃 (ERP)系統可協助企業降低營運成本,加速每日管理和決策作業,並為長期策略規劃提供支援。試說明何謂企業資源規劃?影響企業資源規劃系統發揮上述功能可能面臨的困難為何?這些困難應如何克服?<br />
<br />
三. 2010台北國際花卉博覽會是台灣首次獲得國際授權舉辦的世界級博覽會。試就本博覽會,請你提出最具特色的資訊應用情形之說明。<br />
<br />
四. 首座設於捷運線上的無人服務圖書館-西門智慧圖書館,這座圖書館主要是針對青少年與捷運通勤族設計,其"無人管"的管理成為最主要的特色。此"無人管"的應用如果類推到企業,你覺得企業營運有哪些地方也可以仿效?應如何做?試說明之。Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3552017129366572701.post-86861674121205376552011-01-12T01:07:00.000-08:002012-02-20T18:08:30.946-08:00Google, Facebook, IBM面試曾問的問題Google, Facebook, IBM等其他知名公司, 在2010年面試時, 曾問到的怪問題, 有興趣的可以回答看看<br />
<br />
1. Google 找人力資源分析師所問的題目<br />
在這個房間你可以放多少顆籃球?<br />
<br />
2. Facebook找軟體設計師問的問題<br />
有數字1~1000, 我會回答你"高一點", "低一點", 那你最少要幾次就可以猜得到號碼?<br />
<br />
3. Amazon找經理問的問題<br />
有5623個參賽隊伍, 請問您要安排幾場比賽才會產生冠軍隊伍?<br />
<br />
4. 高盛找分析師<br />
如果你身體縮小成像鉛筆一樣大, 並且把你放在一個果汁攪拌器裡, 請問你會如何脫身?<br />
<br />
5. Capital One找分析師<br />
給你自己的詭異程度評分, 1到10分, 你評幾分?<br />
<br />
6. AT&T找業務代表<br />
如果你可以當任何一個超級英雄, 你會選擇當哪種? 為什麼?<br />
<br />
7. Apple找軟體測試工程師<br />
這裡有三個盒子, 其中一個只有蘋果, 一個只有柳丁, 另一個呢有蘋果也有柳丁.<br />
但是從盒子的外觀, 你不知道分別有什麼水果在裡面.<br />
你現在只能閉著眼睛打開其中一個盒子, 並且從中拿一顆水果. 你只能看你現在拿的是什麼水果.<br />
你要如何用最快速的方式, 來將這三個盒子正確的標示出到底是有什麼水果在裡面呢?<br />
<br />
8. IBM找程式設計師<br />
你如何不用磅秤秤出一頭大象的重量<br />
<br />
9. Intel找系統驗證工程師<br />
有八個硬幣, 其中有一個硬幣的重量不一樣, 你要如何用小於三次的次數, 找到這枚硬幣?<br />
<br />
10. Bloomber找程式設計師<br />
有25匹馬中找到跑最快的三匹馬, 但是呢每場比賽只能有5匹馬在賽道上, 你要如何用最少的賽次, 找到這跑最快的三匹馬?Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3552017129366572701.post-90598972551783020282011-01-04T20:04:00.000-08:002013-05-20T20:40:11.086-07:00NFC 的實際應用<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjOpqQbggd-EMRqJqqvoVCMVNqLz-liERC09y-Da1mR8SP0knSl5s2NjkAgUxfXj56EdQh69RnVjJ-Bstnbx9GYbwiChWlfhH4xYOleD8QRMMCPCLamj59JSPvw-p8mLzUpFmjQLNw6jl0/s1600/iphone-rfid-04-15-09.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="213" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjOpqQbggd-EMRqJqqvoVCMVNqLz-liERC09y-Da1mR8SP0knSl5s2NjkAgUxfXj56EdQh69RnVjJ-Bstnbx9GYbwiChWlfhH4xYOleD8QRMMCPCLamj59JSPvw-p8mLzUpFmjQLNw6jl0/s320/iphone-rfid-04-15-09.jpg" width="320" /></a></div>
<br />
<div style="margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px;">
我們來看看NFC實際上是如何使用的</div>
<div style="margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px;">
<br /></div>
<div style="margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px;">
1. 學生族群是怎麼使用NFC的</div>
<br />
<object height="385" width="480"><param name="movie" value="http://www.youtube.com/v/h_-BFyIsr1o?fs=1&hl=zh_TW"></param>
<param name="allowFullScreen" value="true"></param>
<param name="allowscriptaccess" value="always"></param>
<embed src="http://www.youtube.com/v/h_-BFyIsr1o?fs=1&hl=zh_TW" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="480" height="385"></embed></object><br />
<br />
<div style="margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px;">
<br /></div>
<div style="margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px;">
2. 使用NFC買東西</div>
<object height="385" width="480"><param name="movie" value="http://www.youtube.com/v/RRZM8c585hg?fs=1&hl=zh_TW"></param>
<param name="allowFullScreen" value="true"></param>
<param name="allowscriptaccess" value="always"></param>
<embed src="http://www.youtube.com/v/RRZM8c585hg?fs=1&hl=zh_TW" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="480" height="385"></embed></object><br />
<br />
3. NFC在電影院的使用<br />
<object height="385" width="480"><param name="movie" value="http://www.youtube.com/v/BrPxAO3LE-c?fs=1&hl=zh_TW"></param>
<param name="allowFullScreen" value="true"></param>
<param name="allowscriptaccess" value="always"></param>
<embed src="http://www.youtube.com/v/BrPxAO3LE-c?fs=1&hl=zh_TW" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="480" height="385"></embed></object><br />
<br />
4. 老人居家照顧<br />
<object height="385" width="480"><param name="movie" value="http://www.youtube.com/v/8RucDjXiBXc?fs=1&hl=zh_TW"></param>
<param name="allowFullScreen" value="true"></param>
<param name="allowscriptaccess" value="always"></param>
<embed src="http://www.youtube.com/v/8RucDjXiBXc?fs=1&hl=zh_TW" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="480" height="385"></embed></object><br />
<br />
5. 小孩上學管理<br />
<object height="385" width="480"><param name="movie" value="http://www.youtube.com/v/kXBMxGy8Tfs?fs=1&hl=zh_TW"></param>
<param name="allowFullScreen" value="true"></param>
<param name="allowscriptaccess" value="always"></param>
<embed src="http://www.youtube.com/v/kXBMxGy8Tfs?fs=1&hl=zh_TW" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="480" height="385"></embed></object>Unknownnoreply@blogger.com1tag:blogger.com,1999:blog-3552017129366572701.post-52180944727961834082010-12-30T19:32:00.000-08:002013-05-20T20:39:35.760-07:00新世代的媒介 – NFC (Near Field Communication) 近場無線通訊<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEisELI95n8_csbIXNDHqHiIceNCTS-FKPSZIfCTvn5C-D5bhcvTQD7Xubtlo87HlTTxAjs9lKaEXWBX0PJS_pkTC3l7mJhPYDZKKrsSEf7nXh6d0f4mzvm6Z-KevdsIfU5hxLcrsTV5Kfc/s1600/GoogleNFC.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="176" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEisELI95n8_csbIXNDHqHiIceNCTS-FKPSZIfCTvn5C-D5bhcvTQD7Xubtlo87HlTTxAjs9lKaEXWBX0PJS_pkTC3l7mJhPYDZKKrsSEf7nXh6d0f4mzvm6Z-KevdsIfU5hxLcrsTV5Kfc/s320/GoogleNFC.png" width="320" /></a></div>
<br />
<br />
<div class="MsoNormal">
<span style="font-family: 新細明體, serif;">今天我們來談談</span><span lang="EN-US">NFC</span><span style="font-family: 新細明體, serif;">全名是</span><span lang="EN-US"> Near Field Communication</span><span style="font-family: 新細明體, serif;">,中文翻譯名稱叫做</span><span lang="EN-US">”</span><span style="font-family: 新細明體, serif;">近場無線通訊</span><span lang="EN-US">”</span><span style="font-family: 新細明體, serif;">。</span> </div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: 新細明體, serif;">會想探討這個問題是因為</span><span lang="EN-US"> Google</span><span style="font-family: 新細明體, serif;">執行長</span><span lang="EN-US"> Eric Schmidt </span><span style="font-family: 新細明體, serif;">在</span><span lang="EN-US">Web 2.0</span><span style="font-family: 新細明體, serif;">高峰會上展示了</span><span lang="EN-US">Nexus S</span><span style="font-family: 新細明體, serif;">也就是</span><span lang="EN-US">Google Android 2.3</span><span style="font-family: 新細明體, serif;">的手機,除了說明了</span><span lang="EN-US">Android 2.3 </span><span style="font-family: 新細明體, serif;">還有</span><span lang="EN-US">Nexus S</span><span style="font-family: 新細明體, serif;">加強了什麼功能之外,也特別的提到了</span><span lang="EN-US"> NFC</span><span style="font-family: 新細明體, serif;">這個功能。</span> <span style="font-family: 新細明體, serif;">這個特別提出的</span><span lang="EN-US">NFC</span><span style="font-family: 新細明體, serif;">,吸引了我對於</span><span lang="EN-US"> NFC </span><span style="font-family: 新細明體, serif;">的關注。</span> <span style="font-family: 新細明體, serif;">因此上網搜尋了許多的資料,才發現</span><span lang="EN-US">NFC</span><span style="font-family: 新細明體, serif;">真的會是一個改變我們未來消費模式的重要技術。</span> </div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: 新細明體, serif;">在這邊分享給各位,也希望對</span><span lang="EN-US">NFC</span><span style="font-family: 新細明體, serif;">應用有興趣的人,可以從這個</span><span lang="EN-US">NFC</span><span style="font-family: 新細明體, serif;">的技術中獲利。</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: 新細明體, serif;">下面的文章,我會分成幾個段落來探討</span><span lang="EN-US">NFC</span><span style="font-family: 新細明體, serif;">:</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l6 level1 lfo1; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(1)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: 新細明體, serif;">什麼是</span><span lang="EN-US"> NFC</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l6 level1 lfo1; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(2)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span lang="EN-US">NFC</span><span style="font-family: 新細明體, serif;">的連結生態系統</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l6 level1 lfo1; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(3)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span lang="EN-US">NFC </span><span style="font-family: 新細明體, serif;">的應用</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l4 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<b><span class="Apple-style-span" style="color: blue;"><span lang="EN-US">一.<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: 新細明體, serif;">什麼是</span><span lang="EN-US">NFC</span></span></b></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l4 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<b><span class="Apple-style-span" style="color: blue;"><span lang="EN-US"><br />
</span></span></b></div>
<div class="MsoNormal">
<span style="font-family: 新細明體, serif;">在維基百科中</span><span lang="EN-US">NFC</span><span style="font-family: 新細明體, serif;">的說明是這樣的</span></div>
<div class="MsoNormal">
<i style="mso-bidi-font-style: normal;"><span lang="EN-US" style="color: grey;">“</span></i><i style="mso-bidi-font-style: normal;"><span style="color: grey; font-family: 新細明體, serif;">近場通信</span><span style="color: grey;"> </span></i><i style="mso-bidi-font-style: normal;"><span style="color: grey; font-family: 新細明體, serif;">(</span><span lang="EN-US" style="color: grey;">Near Field Communication</span></i><i style="mso-bidi-font-style: normal;"><span style="color: grey; font-family: 新細明體, serif;">)是由免接觸式射頻識別(</span><span lang="EN-US" style="color: grey;"> RFID </span></i><i style="mso-bidi-font-style: normal;"><span style="color: grey; font-family: 新細明體, serif;">)演變而來。</span><span lang="EN-US" style="color: grey;">NFC</span></i><i style="mso-bidi-font-style: normal;"><span style="color: grey; font-family: 新細明體, serif;">技術是由</span><span lang="EN-US" style="color: grey;">Philips</span></i><i style="mso-bidi-font-style: normal;"><span style="color: grey; font-family: 新細明體, serif;">和</span><span lang="EN-US" style="color: grey;">Sony</span></i><i style="mso-bidi-font-style: normal;"><span style="color: grey; font-family: 新細明體, serif;">共同研製開發,其基礎是</span><span lang="EN-US" style="color: grey;">RFID,</span></i><i style="mso-bidi-font-style: normal;"><span style="color: grey; font-family: 新細明體, serif;">以及互連技術。</span><span style="color: grey;"> </span></i><i style="mso-bidi-font-style: normal;"><span style="color: grey; font-family: 新細明體, serif;">近場通信是一種短距高頻的無線電技術,在</span><span lang="EN-US" style="color: grey;">13<span class="Apple-style-span" style="font-family: 新細明體, serif;">.</span></span></i><i style="mso-bidi-font-style: normal;"><span lang="EN-US" style="color: grey;">56MHz</span></i><i style="mso-bidi-font-style: normal;"><span style="color: grey; font-family: 新細明體, serif;">頻率運行於</span><span lang="EN-US" style="color: grey;">20</span></i><i style="mso-bidi-font-style: normal;"><span style="color: grey; font-family: 新細明體, serif;">厘米距離內</span><span lang="EN-US" style="color: grey;"> </span></i><i style="mso-bidi-font-style: normal;"><span style="color: grey; font-family: 新細明體, serif;">。</span><span style="color: grey;"> </span></i><i style="mso-bidi-font-style: normal;"><span style="color: grey; font-family: 新細明體, serif;">其傳輸速度有</span><span lang="EN-US" style="color: grey;">106Kbit/</span></i><i style="mso-bidi-font-style: normal;"><span style="color: grey; font-family: 新細明體, serif;">秒、</span><span lang="EN-US" style="color: grey;">212Kbit/</span></i><i style="mso-bidi-font-style: normal;"><span style="color: grey; font-family: 新細明體, serif;">秒或者</span><span lang="EN-US" style="color: grey;">424Kbit/</span></i><i style="mso-bidi-font-style: normal;"><span style="color: grey; font-family: 新細明體, serif;">秒三種。</span><span style="color: grey;"> </span></i><i style="mso-bidi-font-style: normal;"><span style="color: grey; font-family: 新細明體, serif;">目前近場通信已通過成為</span><span lang="EN-US" style="color: grey;">ISO/IEC IS 18092</span></i><i style="mso-bidi-font-style: normal;"><span style="color: grey; font-family: 新細明體, serif;">國際標準、</span><span lang="EN-US" style="color: grey;">EMCA-340</span></i><i style="mso-bidi-font-style: normal;"><span style="color: grey; font-family: 新細明體, serif;">標準與</span><span lang="EN-US" style="color: grey;">ETSI TS 102 190</span></i><i style="mso-bidi-font-style: normal;"><span style="color: grey; font-family: 新細明體, serif;">標準。</span><span lang="EN-US" style="color: grey;"> NFC</span></i><i style="mso-bidi-font-style: normal;"><span style="color: grey; font-family: 新細明體, serif;">採用主動和被動兩種讀取模式。</span><span lang="EN-US" style="color: grey;">”<o:p></o:p></span></i></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="color: black; font-family: 新細明體, serif;">說真的這段話我還真是有看沒有懂,我還是用白話文說給大家聽。</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoNormal">
<span style="color: black; font-family: 新細明體, serif;">我相信應該</span><span lang="EN-US" style="color: black;">99%</span><span style="color: black; font-family: 新細明體, serif;">都聽過</span><span lang="EN-US" style="color: black;">RFID</span><span style="color: black; font-family: 新細明體, serif;">吧,在現有的生活環境中,</span><span lang="EN-US" style="color: black;">RFID</span><span style="color: black; font-family: 新細明體, serif;">可說是無所不在,舉例來說,像是:</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l5 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span lang="EN-US" style="color: black; font-family: Wingdings;">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="color: black; font-family: 新細明體, serif;">悠遊卡</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l5 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span lang="EN-US" style="color: black; font-family: Wingdings;">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="color: black; font-family: 新細明體, serif;">門禁卡</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l5 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span lang="EN-US" style="color: black; font-family: Wingdings;">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="color: black; font-family: 新細明體, serif;">航空運輸的行李識別貼紙</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l5 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span lang="EN-US" style="color: black; font-family: Wingdings;">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="color: black; font-family: 新細明體, serif;">圖書館的防盜措施</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l5 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span lang="EN-US" style="color: black; font-family: Wingdings;">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="color: black; font-family: 新細明體, serif;">動物頻道常看到的動物生態追蹤</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l5 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span lang="EN-US" style="color: black; font-family: Wingdings;">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="color: black; font-family: 新細明體, serif;">控制冷藏運輸的溫度感應器</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l5 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span lang="EN-US" style="color: black; font-family: Wingdings;">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span lang="EN-US" style="color: black;">…</span><span style="color: black; font-family: 新細明體, serif;">。</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="color: black; font-family: 新細明體, serif;">基本上能夠做狀態辨別的都是</span><span lang="EN-US" style="color: black;">RFID</span><span style="color: black; font-family: 新細明體, serif;">能夠處理的事情,像是朋友前陣子一直想要做的尿布更換顯示都是</span><span lang="EN-US" style="color: black;">RFID</span><span style="color: black; font-family: 新細明體, serif;">的應用範圍。</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="color: black; font-family: 新細明體, serif;">那</span><span lang="EN-US" style="color: black;">RFID </span><span style="color: black; font-family: 新細明體, serif;">跟</span><span lang="EN-US" style="color: black;"> NFC </span><span style="color: black; font-family: 新細明體, serif;">又有什麼不同呢?</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoNormal">
<span style="color: black; font-family: 新細明體, serif;">事實上</span><span lang="EN-US" style="color: black;">RFID </span><span style="color: black; font-family: 新細明體, serif;">跟</span><span lang="EN-US" style="color: black;"> NFC </span><span style="color: black; font-family: 新細明體, serif;">是很相似的,</span><span lang="EN-US" style="color: black;">RFID </span><span style="color: black; font-family: 新細明體, serif;">是一種長距離的射頻識別技術,而</span><span lang="EN-US" style="color: black;">NFC</span><span style="color: black; font-family: 新細明體, serif;">是短距離的無線通訊技術,有效距離只有</span><span lang="EN-US" style="color: black;">20</span><span style="color: black; font-family: 新細明體, serif;">公分的通訊模式。撇開這些技術不談,簡單的說</span><span lang="EN-US" style="color: black;"> NFC </span><span style="color: black; font-family: 新細明體, serif;">就是把一個</span><span lang="EN-US" style="color: black;"> RFID </span><span style="color: black; font-family: 新細明體, serif;">的晶片跟讀卡機放在手機裡面,就是</span><span lang="EN-US" style="color: black;">NFC</span><span style="color: black; font-family: 新細明體, serif;">了。</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="color: black; font-family: 新細明體, serif;">手機與</span><span lang="EN-US" style="color: black;">RFID</span><span style="color: black; font-family: 新細明體, serif;">的結合實在是太妙了,許許多多的玩法,我們等會再說。</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="color: black; font-family: 新細明體, serif;">最近在與日本軟體公司的合作,讓我開了眼界,日本在</span><span lang="EN-US" style="color: black;">NFC</span><span style="color: black; font-family: 新細明體, serif;">的發展實在是太進步了,從車資、吃飯、買衣服或是其他的小額付款都可以使用</span><span lang="EN-US" style="color: black;">NFC</span><span style="color: black; font-family: 新細明體, serif;">的手機來做付款,這樣子的意思是,電信公司就變成了大眾資金付款的中心了。</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l4 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<b><span class="Apple-style-span" style="color: blue;"><span lang="EN-US">二.<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span lang="EN-US">NFC</span><span style="font-family: 新細明體, serif;">的連結生態系統</span></span></b><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l4 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<b><span class="Apple-style-span" style="color: blue;"><span style="font-family: 新細明體, serif;"><br />
</span></span></b></div>
<div class="MsoNormal">
<span lang="EN-US" style="color: black;">NFC</span><span style="color: black; font-family: 新細明體, serif;">的連結生態系統包括了兩項,標準與設備:</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l0 level1 lfo7; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span class="Apple-style-span" style="color: red;"><b><span lang="EN-US">1.<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: 新細明體, serif;">標準:</span></b></span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-para-margin-left: 0gd;">
<span lang="EN-US" style="color: black;">NFC</span><span style="color: black; font-family: 新細明體, serif;">的技術是由</span><span lang="EN-US" style="color: black;">Sony</span><span style="color: black; font-family: 新細明體, serif;">與</span><span lang="EN-US" style="color: black;">Philips</span><span style="color: black; font-family: 新細明體, serif;">所共同開發的,並且在</span><span lang="EN-US" style="color: black;">2004</span><span style="color: black; font-family: 新細明體, serif;">年</span><span lang="EN-US" style="color: black;">4</span><span style="color: black; font-family: 新細明體, serif;">月的時候訂為國際標準</span><span lang="EN-US" style="color: black;"> ISO/IEC18092</span><span style="color: black; font-family: 新細明體, serif;">,是利用</span><span lang="EN-US" style="color: black;">13</span><span style="color: black; font-family: 新細明體, serif;">.</span><span lang="EN-US" style="color: black;">56MHz</span><span style="color: black; font-family: 新細明體, serif;">的射頻進行短距離</span><span lang="EN-US" style="color: black;">20</span><span style="color: black; font-family: 新細明體, serif;">公分的無線通訊規格。</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-para-margin-left: 0gd;">
<br /></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-para-margin-left: 0gd;">
<span style="color: black; font-family: 新細明體, serif;">目前來說有兩大非接觸 </span><span lang="EN-US" style="color: black;">IC</span><span style="color: black; font-family: 新細明體, serif;">卡技術:</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 42.0pt; mso-list: l7 level1 lfo5; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span lang="EN-US" style="color: black;">(1)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span lang="EN-US" style="color: black;">FeliCa</span><span style="color: black; font-family: 新細明體, serif;">:在日本應用得最多的技術。</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 42.0pt; mso-list: l7 level1 lfo5; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span lang="EN-US" style="color: black;">(2)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span lang="EN-US" style="color: black;">Mifare</span><span style="color: black; font-family: 新細明體, serif;">:我們的悠遊卡就是採用的是</span><span lang="EN-US" style="color: black;">Mifare</span><span style="color: black; font-family: 新細明體, serif;">的技術。</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 42.0pt; mso-para-margin-left: 0gd;">
<br /></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-para-margin-left: 0gd;">
<span style="color: black; font-family: 新細明體, serif;">在數據的傳輸速度上面有三種速率,分別是:</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 42.0pt; mso-list: l2 level1 lfo6; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span lang="EN-US" style="color: black;">(1)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span lang="EN-US" style="color: black;">106 kbit/s<o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 42.0pt; mso-list: l2 level1 lfo6; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span lang="EN-US" style="color: black;">(2)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span lang="EN-US" style="color: black;">212kbit/s<o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 42.0pt; mso-list: l2 level1 lfo6; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span lang="EN-US" style="color: black;">(3)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span lang="EN-US" style="color: black;">424kbit/s<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-left: 18.0pt;">
<br /></div>
<div class="MsoNormal" style="margin-left: 18.0pt;">
<span style="color: black; font-family: 新細明體, serif;">在安全技術方面來說,因為</span><span lang="EN-US" style="color: black;">NFC</span><span style="color: black; font-family: 新細明體, serif;">的通訊是短距離的通訊技術,如上方所說是</span><span lang="EN-US" style="color: black;">20</span><span style="color: black; font-family: 新細明體, serif;">公分,也因為是短距離,所以可以避免遭外部的竄改與破壞。在安全機制上面,除了可以利用</span><span lang="EN-US" style="color: black;">NFC Tag</span><span style="color: black; font-family: 新細明體, serif;">標籤的密碼保護,在資料的傳輸過程也可以利用許多的演算法進行加密,像是</span><span lang="EN-US" style="color: black;">DES</span><span style="color: black; font-family: 新細明體, serif;">、</span><span lang="EN-US" style="color: black;">RSA</span><span style="color: black; font-family: 新細明體, serif;">、</span><span lang="EN-US" style="color: black;">MD5</span><span style="color: black; font-family: 新細明體, serif;">等。</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin-left: 18.0pt;">
<br /></div>
<div class="MsoNormal" style="margin-left: 18.0pt;">
<span lang="EN-US" style="color: black;">NFC</span><span style="color: black; font-family: 新細明體, serif;">的資料通訊模式有主動模式與被動模式兩種:</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 36.0pt; mso-list: l1 level1 lfo4; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US" style="color: black;">(1)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="color: black; font-family: 新細明體, serif;">主動模式</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-para-margin-left: 0gd;">
<span style="color: black; font-family: 新細明體, serif;">在主動模式下,</span><span lang="EN-US" style="color: black;">NFC</span><span style="color: black; font-family: 新細明體, serif;">的兩端設備都必須要支援全雙向的資料交換,運作模式是這樣的:</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjiG82sdrHyLZWlNFZWy36DLZggNRAXYU5wihaX_kju0ZEXfRMHnwqj9FbkIrn_UYpWz2_Y7qxVrGWp1Dcu3diDSd6rqHKMHWjTs3b1t1VxLY4J6tpDslO-eubChD1bUpe8qEEidhpDeVM/s1600/2010-12-31+%25E4%25B8%258A%25E5%258D%2588+11-26-33.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjiG82sdrHyLZWlNFZWy36DLZggNRAXYU5wihaX_kju0ZEXfRMHnwqj9FbkIrn_UYpWz2_Y7qxVrGWp1Dcu3diDSd6rqHKMHWjTs3b1t1VxLY4J6tpDslO-eubChD1bUpe8qEEidhpDeVM/s1600/2010-12-31+%25E4%25B8%258A%25E5%258D%2588+11-26-33.png" /></a></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-para-margin-left: 0gd;">
<span lang="EN-US"><br />
</span></div>
<div class="MsoListParagraph" style="margin-left: 36.0pt; mso-list: l1 level1 lfo4; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US" style="color: black;">(2)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: 新細明體, serif;">被動模式</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoNormal" style="margin-left: 18.0pt;">
<span style="color: black; font-family: 新細明體, serif;">在被動模式下,</span><span lang="EN-US" style="color: black;">NFC</span><span style="color: black; font-family: 新細明體, serif;">的啟動端,將要傳輸的訊息發送到</span><span lang="EN-US" style="color: black;">NFC</span><span style="color: black; font-family: 新細明體, serif;">的接收端,接收端本身不需要有電源的供應,就像是我們的悠遊卡一樣,接收端利用發送端所產生的電場回應訊息給</span><span lang="EN-US" style="color: black;">NFC</span><span style="color: black; font-family: 新細明體, serif;">的啟動端。</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiZeDclvoSk8V13_Jizwh1r30Bi3-PEefUqKAqa_CfORFkkRsQewC3RTSnWhsnXm6RB7a7RJBY911syRj81RgA3PEIYT6Qh-V96tOjp6mFB0s1B5rTsLbswUamZDw7XR9kjlvQKvv3XO9s/s1600/2010-12-31+%25E4%25B8%258A%25E5%258D%2588+11-27-33.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiZeDclvoSk8V13_Jizwh1r30Bi3-PEefUqKAqa_CfORFkkRsQewC3RTSnWhsnXm6RB7a7RJBY911syRj81RgA3PEIYT6Qh-V96tOjp6mFB0s1B5rTsLbswUamZDw7XR9kjlvQKvv3XO9s/s1600/2010-12-31+%25E4%25B8%258A%25E5%258D%2588+11-27-33.png" /></a></div>
<div class="MsoNormal" style="margin-left: 18.0pt;">
<span lang="EN-US"><br />
</span></div>
<div class="MsoNormal" style="margin-left: 18.0pt;">
<br /></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l0 level1 lfo7; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<b><span class="Apple-style-span" style="color: red;"><span lang="EN-US">2.<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: 新細明體, serif;">終端設備:</span></span></b><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-para-margin-left: 0gd;">
<span lang="EN-US" style="color: black;">NFC</span><span style="color: black; font-family: 新細明體, serif;">的設備指的是</span><span lang="EN-US" style="color: black;">NFC</span><span style="color: black; font-family: 新細明體, serif;">的讀寫設備,也就是會有</span><span lang="EN-US" style="color: black;">Tag</span><span style="color: black; font-family: 新細明體, serif;">與</span><span lang="EN-US" style="color: black;"> Reader</span><span style="color: black; font-family: 新細明體, serif;">,若都是在手機上的設備,本身就是</span><span lang="EN-US" style="color: black;">Tag</span><span style="color: black; font-family: 新細明體, serif;">與</span><span lang="EN-US" style="color: black;">Reader</span><span style="color: black; font-family: 新細明體, serif;">。</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-para-margin-left: 0gd;">
<span lang="EN-US" style="color: black;">NFC</span><span style="color: black; font-family: 新細明體, serif;">的設備事實上是很多樣化的,並不是只有手機才會用得到</span><span lang="EN-US" style="color: black;">NFC</span><span style="color: black; font-family: 新細明體, serif;">的技術,像是印表機、耳機、遙控器、數位相框等許許多多的</span><span lang="EN-US" style="color: black;">3C</span><span style="color: black; font-family: 新細明體, serif;">設備都可以使用</span><span lang="EN-US" style="color: black;">NFC</span><span style="color: black; font-family: 新細明體, serif;">的技術。</span><span lang="EN-US" style="color: black;"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l4 level1 lfo2; mso-para-margin-left: 0gd; tab-stops: 233.25pt; text-indent: -18.0pt;">
<span class="Apple-style-span" style="color: blue;"><b><span lang="EN-US">三.<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span lang="EN-US">NFC</span><span style="font-family: 新細明體, serif;">的應用</span></b></span></div>
<div class="MsoNormal" style="tab-stops: 233.25pt;">
<span lang="EN-US">NFC</span><span style="font-family: 新細明體, serif;">的應用實在是太五花八門了,在日本</span><span lang="EN-US">NFC</span><span style="font-family: 新細明體, serif;">最常用在電子錢包,因為</span><span lang="EN-US">NFC</span><span style="font-family: 新細明體, serif;">跟手機做了連結,也有了身分的確認,所以可以加速</span><span lang="EN-US">NFC</span><span style="font-family: 新細明體, serif;">在電子錢包上的應用。</span></div>
<div class="MsoNormal" style="tab-stops: 233.25pt;">
<span style="font-family: 新細明體, serif;"><br />
</span></div>
<div class="MsoNormal" style="tab-stops: 233.25pt;">
<span style="font-family: 新細明體, serif;">我舉幾個例子來說說</span><span lang="EN-US">NFC</span><span style="font-family: 新細明體, serif;">還可以怎麼用,我就從上方終端設備的例子來舉例好了:</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l3 level1 lfo8; mso-para-margin-left: 0gd; tab-stops: 233.25pt; text-indent: -18.0pt;">
<span lang="EN-US">1.<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: 新細明體, serif;">手機:除了電子小額付款外,兩個具有</span><span lang="EN-US">NFC</span><span style="font-family: 新細明體, serif;">的手機可以做資料交換,就像名片交換一樣。</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-para-margin-left: 0gd; tab-stops: 233.25pt;">
<span style="font-family: 新細明體, serif;">大家就會說啦,那現在的藍芽就可以做得到了,為什麼還需要用到</span><span lang="EN-US">NFC</span><span style="font-family: 新細明體, serif;">?大家可以想想,我們平常在操作藍芽配對的時候,花的時間差不多要好幾秒,有時候就是打死都配對不成功,但是</span><span lang="EN-US">NFC</span><span style="font-family: 新細明體, serif;">的配對非常的快速,就像是我們在坐捷運</span><span lang="EN-US">”</span><span style="font-family: 新細明體, serif;">嗶</span><span lang="EN-US">”</span><span style="font-family: 新細明體, serif;">一下這麼快,而且安全性很高,不會讓其他</span><span lang="EN-US">Hacker</span><span style="font-family: 新細明體, serif;">有機會入侵您的藍芽設備。</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-para-margin-left: 0gd; tab-stops: 233.25pt;">
<span style="font-family: 新細明體, serif;"><br />
</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l3 level1 lfo8; mso-para-margin-left: 0gd; tab-stops: 233.25pt; text-indent: -18.0pt;">
<span lang="EN-US">2.<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: 新細明體, serif;">印表機:有了</span><span lang="EN-US">NFC</span><span style="font-family: 新細明體, serif;">的印表機,您可以拿您的手機跟印表機接觸之後,就可以選擇您要列印的文章或是圖片。</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l3 level1 lfo8; mso-para-margin-left: 0gd; tab-stops: 233.25pt; text-indent: -18.0pt;">
<span style="font-family: 新細明體, serif;"><br />
</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l3 level1 lfo8; mso-para-margin-left: 0gd; tab-stops: 233.25pt; text-indent: -18.0pt;">
<span lang="EN-US">3.<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: 新細明體, serif;">耳機:無線的耳機只要感應到</span><span lang="EN-US">NFC</span><span style="font-family: 新細明體, serif;">的設備就能完備配對。</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l3 level1 lfo8; mso-para-margin-left: 0gd; tab-stops: 233.25pt; text-indent: -18.0pt;">
<span style="font-family: 新細明體, serif;"><br />
</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l3 level1 lfo8; mso-para-margin-left: 0gd; tab-stops: 233.25pt; text-indent: -18.0pt;">
<span lang="EN-US">4.<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: 新細明體, serif;">遙控器:外面賣場常會有賣萬用的遙控器,若是這個遙控器有</span><span lang="EN-US">NFC</span><span style="font-family: 新細明體, serif;">的設備,那配對就簡單多了,碰一下電視就能遙控電視,碰一下音響就能遙控音響。</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l3 level1 lfo8; mso-para-margin-left: 0gd; tab-stops: 233.25pt; text-indent: -18.0pt;">
<span style="font-family: 新細明體, serif;"><br />
</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l3 level1 lfo8; mso-para-margin-left: 0gd; tab-stops: 233.25pt; text-indent: -18.0pt;">
<span lang="EN-US">5.<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: 新細明體, serif;">數位相框:當您拍完照片要放在數位相框時,不再需要使用</span><span lang="EN-US">USB</span><span style="font-family: 新細明體, serif;">轉來轉去,只需要碰一下,就能將您的照片,自動上傳到相框裡面。</span></div>
<div class="MsoNormal" style="tab-stops: 233.25pt;">
<br /></div>
<div class="MsoNormal" style="tab-stops: 233.25pt;">
<span lang="EN-US">NFC</span><span style="font-family: 新細明體, serif;">的應用,真的可以是非常多的,大家動動腦筋,我相信一定會有更多有創意的方式來發揮</span><span lang="EN-US">NFC</span><span style="font-family: 新細明體, serif;">的功能。</span></div>
<div class="MsoNormal" style="tab-stops: 233.25pt;">
<span style="font-family: 新細明體, serif;"><br />
</span></div>
Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3552017129366572701.post-62114561179970583422010-12-28T23:19:00.000-08:002012-02-20T18:09:12.218-08:00很棒的一篇創投提案重點<div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi-eck8vTNlqmPHYCTn1eF4NOqzHRCcHHYNEUO91RID_tOp39swzxsKCQMkMYveLd92IbQ7Co91bHi-XKj5heAql5o05RzsMJUjl0ihaXB8xI99PygcTW9pwgkpf0APr2Vs1_bG4bo7jqE/s1600/steve_jobs_630x.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="210" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi-eck8vTNlqmPHYCTn1eF4NOqzHRCcHHYNEUO91RID_tOp39swzxsKCQMkMYveLd92IbQ7Co91bHi-XKj5heAql5o05RzsMJUjl0ihaXB8xI99PygcTW9pwgkpf0APr2Vs1_bG4bo7jqE/s400/steve_jobs_630x.jpg" width="400" /></a></div><br />
演講者是在VC 圈 (Venture Capital 創投)非常有名的 David Rose, 我相信大家在看完之後, 對於一個PPT的提案, 或是報告都非常的有用, 分享給大家.<br />
<br />
<object height="385" width="540"><param name="movie" value="http://www.youtube.com/v/K3_e9oKKrzc?fs=1&hl=zh_TW"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/K3_e9oKKrzc?fs=1&hl=zh_TW" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="540" height="385"></embed></object>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3552017129366572701.post-56513890117917197142010-12-26T17:06:00.000-08:002016-04-21T04:15:08.442-07:00EMBA的準備過程、心得及過程(五)- 口試的準備<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgNyFFXoHAyfvkUGd4GFN6oKsdc-mOg78OOKwjkwFN3wdzPukb0Pp4ZPXJZdWKgg1AR53soivB6rFqSsrb9evzLATBoV25hrInBgY5tkWS3UzF0_mizoxEbpzkzBuQmT-fNHWCDIxa3-Bs/s1600/confidence-coaching-pic.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgNyFFXoHAyfvkUGd4GFN6oKsdc-mOg78OOKwjkwFN3wdzPukb0Pp4ZPXJZdWKgg1AR53soivB6rFqSsrb9evzLATBoV25hrInBgY5tkWS3UzF0_mizoxEbpzkzBuQmT-fNHWCDIxa3-Bs/s320/confidence-coaching-pic.jpg" width="217" /></a></div>
<div class="separator" style="clear: both; text-align: center;">
<br /></div>
<div class="separator" style="clear: both; text-align: left;">
</div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span style="font-family: , serif;">在經過層層的努力後,最後一場戰役就是口試這關了。通常進入口試的名額是最終入選的兩倍,也就是若錄取</span><span lang="EN-US">15</span><span style="font-family: , serif;">個,就會有</span><span lang="EN-US">30 </span><span style="font-family: , serif;">個人進入口試。</span></span></div>
<span class="Apple-style-span" style="font-family: , serif;"> </span><br />
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span style="font-family: , serif;">好不容易進入口試了,當然還是要好好的來做好基本功,以應付短短的十幾分鐘的口試對談。在準備口試時,並不是不用準備,直接去聊聊就好,當然還是需要有事先準備的,以下是我準備的過程:</span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span style="font-family: , serif;"><b><span class="Apple-style-span" style="color: blue; font-size: large;">自我介紹</span></b></span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;">自我介紹是所有在準備口試的過程中,最重要也是關鍵成敗的因素,亦可說是口試過不過關,就看自我介紹了。</span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span style="font-family: , serif;">在準備自我介紹時有幾點是要非常注意的:</span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><br />
</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l0 level1 lfo1; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US">(1)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">時間的掌握</span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span style="font-family: , serif;">自我介紹的時間,各科所個有不同,以台科大</span><span lang="EN-US">EMBA</span><span style="font-family: , serif;">來說,自我介紹是一分鐘時間,所以大家在準備自我介紹時,必須調整好自己的自我介紹內容,一分鐘的內容大約是</span><span lang="EN-US">250 ~ 280</span><span style="font-family: , serif;">個字之間,就是看您要如何來將您要闡述的內容做刪減。</span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span style="font-family: , serif;">台科大</span><span lang="EN-US">EMBA</span><span style="font-family: , serif;">在口試時,是會有評審老師拿碼錶計時的,雖然您說超過時間,老師也不會打斷您,但還是要掌握這一分鐘的時間,我自己是練到能控制在</span><span lang="EN-US">59</span><span style="font-family: , serif;">秒的時候結束。</span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><br />
</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l0 level1 lfo1; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US">(2)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">自我介紹的內容</span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span style="font-family: , serif;">內容是最最最重要的了,這個內容必須認真想想您想要表達的是什麼,還有您有沒有辦法在自我介紹的內容裡面藏題目,讓評審委員問。</span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span style="font-family: , serif;">我知道大家一定都會利用這一分鐘的時間把自己了不起的事情給說出來,但如果您準備的自我介紹就是些豐功偉績的話,那您也要想辦法讓評委能夠從這些豐功偉績能問出點東西,否則就只能被動的接受評審委員自己準備的題目了。</span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span style="font-family: , serif;">內容當然要把您自己了不起的地方給說出來,還必須要鋪好自己的梗,畢竟自己準備的梗一定是自己最有把握的地方,也是回答時能讓您最有自信最能讓評審委員覺得您落落大方的地方。</span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span style="font-family: , serif;">內容的大方向,我建議有幾種方式可以讓大家參考。在段落的分配上,可以用以下的方法:</span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l2 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">職務介紹</span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l2 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">令人驚艷的地方</span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l2 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">生活的方式</span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l2 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">學習的規劃</span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l2 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">預計研究的內容</span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span style="font-family: , serif;">以上自行調整。</span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US"><o:p><br />
</o:p></span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span style="font-family: , serif;"><span class="Apple-style-span" style="color: blue; font-size: large;"><b>書審內容再審視</b></span></span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span style="font-family: , serif;">在準備時,必須將您書審的內容拿來溫習幾次,否則若是評審委員隨便問一下您書審內容,例如您的研究計畫,您回答不出來的話,那就可以直接</span><span lang="EN-US">Say bye bye</span><span style="font-family: , serif;">了,若您的書審是請補習班操刀的,這時就必須認真的背背您的書審內容了,。</span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span style="font-family: , serif;"><span class="Apple-style-span" style="color: blue;"><b><br />
</b></span></span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span style="font-family: , serif;"><span class="Apple-style-span" style="color: blue; font-size: large;"><b>其他應該準備好的問題</b></span></span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;">口試時間很短暫,我們當然希望評委問的是您在自我介紹時想要被問的內容,但並不是這麼的順從人意的,也因此要好好的準備其他可能會問到的問題,下方是我從各個地方蒐集過來的例子,給大家參考參考:</span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><br />
</span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">報考的動機為何</span><span lang="EN-US"> ?</span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">未來讀書計畫為何?</span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">請說明未來生涯規劃如何?</span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">目前為止遭遇到什麼挫折,你是怎麼去解決與調整自己的心態?</span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">作為管理階層應該具有哪些特質?</span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">為什麼想要再重返校園,攻讀碩專班?</span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">如何兼顧學業與事業?</span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">你想從碩士進修班上學習到什麼?</span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">你認為讀研究所管理理論重要,還是實務重要?</span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">就管理層面而論,可否評論一下你目前的工作環境有哪些值得改進?又在這些改進策略中你會扮演何種角色?</span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">請你列舉一些原因,說服我們必須錄取你的理由?</span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">請就你過去的職場經驗中,哪件事令人印象深刻?為什麼?從中學習到什麼?</span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">你的人生座右銘是什麼?</span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">你認為自己有哪些特質符合當一個碩專班的學生?</span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">為什麼要選擇報考我們系所?</span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">您的研究計畫內容?</span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">您的研究計畫有哪個老師可以指導你?</span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">最近讀了什麼書?</span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">最近的時事</span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span style="font-family: , serif;">回答的準備重點在精不在多,講多了,沒有想像空間,講少了評審委員又聽不懂,所以必須要自己拿捏。</span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span style="background-color: white; font-family: , serif;"><span class="Apple-style-span" style="color: blue;"><b><br />
</b></span></span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span style="background-color: white; font-family: , serif;"><span class="Apple-style-span" style="color: blue; font-size: large;"><b>聲音的表情</b></span></span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;">我相信大家在這幾年一定都常常面試人,但卻很少被人面試,而且還是一次被好幾個老師面試,這個壓力會莫名的大,在這樣的壓力下,還是必須拿出您大方的一面出來,千萬不能露出緊張的樣子,表情要自然方大,嘴角還必須微笑,哪個評審老師問您話的時候,就必須要兩個眼睛對上提問老師的眼睛,這樣才行。</span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span style="font-family: , serif;"><span class="Apple-style-span" style="color: blue;"><b><br />
</b></span></span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span style="font-family: , serif;"><span class="Apple-style-span" style="color: blue; font-size: large;"><b>服裝儀容</b></span></span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;">一個正式的服裝當然是免不了的,男生就穿西裝,女生就穿套裝,這是最安全的方式。有點很重要,衣服必須合身才行,衣服合身自信心才能顯露出來。</span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span style="font-family: , serif;"><b><span class="Apple-style-span" style="color: blue;"><br />
</span></b></span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span style="font-family: , serif;"><b><span class="Apple-style-span" style="color: blue; font-size: large;">英文準備</span></b></span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span style="font-family: , serif;">在這邊說英文準備,好像已經是太晚了,畢竟英文是平常就要培養好的工作技能,有些學校會有英文口試,有些學校沒有,所以還是要多方打聽清楚。</span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US"><o:p><b><span class="Apple-style-span" style="color: blue; font-size: large;">總結</span></b></o:p></span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span style="font-family: , serif;">到此已經說得差不多了,我來做個總結。</span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span style="font-family: , serif;">口試的過程中,一定要放輕鬆,輕鬆腦筋才會轉得動,才能在緊張的氣氛中,還能從容不迫。態度落落大方,對於評審委員不會的內容也不要硬坳,硬坳通常不會有什麼好結果。</span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span style="font-family: , serif;">將您最好一面表現出來,分數自然就會高分。</span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: , serif;"><span lang="EN-US">EMBA</span><span style="font-family: , serif;">準備的系列文章,在這邊先告一段落了,最後祝大家考試順利。</span></span></div>
<br />
<iframe allowtransparency="true" frameborder="0" scrolling="no" src="http://www.facebook.com/plugins/like.php?href=http%3A%2F%2Fitmgm.blogspot.com%2F2010%2F12%2Femba_26.html&layout=standard&show_faces=true&width=450&action=like&font=arial&colorscheme=light&height=80" style="border: none; height: 80px; overflow: hidden; width: 450px;"></iframe>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3552017129366572701.post-311445124794278132010-12-17T22:43:00.000-08:002016-04-21T04:16:32.250-07:00EMBA的準備過程、心得及過程(四)- 筆試的重點<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEioQzYFxOToS4owp61VfOSlqtY9DpjP450UzDdZ2msAFpZrDFCL0BaBuP8WTXbPudBmeBxn2EhnCG9Idv0vLIavwAh0HqWAmstuIkSZBoEPOFw8b6Iid3wY_YVURQaPY1sYEd8BF1Kzm-c/s1600/Tree_Simple_Coop_01_104_1024.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="240" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEioQzYFxOToS4owp61VfOSlqtY9DpjP450UzDdZ2msAFpZrDFCL0BaBuP8WTXbPudBmeBxn2EhnCG9Idv0vLIavwAh0HqWAmstuIkSZBoEPOFw8b6Iid3wY_YVURQaPY1sYEd8BF1Kzm-c/s320/Tree_Simple_Coop_01_104_1024.jpg" width="320" /></a></div>
<div class="MsoNormal">
<span style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal">
<span style="color: #e06666;">(備註 : 從101級開始, 台科大EMBA考試已經不需要筆試了)</span><br />
<span style="font-family: , serif;"><br /></span>
<span style="font-family: , serif;">在準備資管</span><span lang="EN-US">EMBA</span><span style="font-family: , serif;">的筆試時,許多人會多方的打聽,到底前輩是怎麼準備的,總是會有幾個共通的說法,我把常聽到的列出來:</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l0 level1 lfo1; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(1)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">商業週刊</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l0 level1 lfo1; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(2)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">天下雜誌</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l0 level1 lfo1; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(3)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span lang="EN-US">EMBA</span><span style="font-family: , serif;">雜誌</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l0 level1 lfo1; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(4)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span lang="EN-US">ZDNet</span><span style="font-family: , serif;">網站</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l0 level1 lfo1; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(5)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span lang="EN-US">iThome</span><span style="font-family: , serif;">網站</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">很多人會說,</span><span lang="EN-US">”</span><span style="font-family: , serif;">我就是看</span><span lang="EN-US">XX</span><span style="font-family: , serif;">雜誌而已啊</span><span lang="EN-US">”</span><span style="font-family: , serif;">,但很奇怪,我每個禮拜都看商業周刊,每天看</span><span lang="EN-US">ZDNet</span><span style="font-family: , serif;">跟</span><span lang="EN-US">iThome</span><span style="font-family: , serif;">怎麼看不出所以然來,我對只讀讀雜誌就考上</span><span lang="EN-US">EMBA</span><span style="font-family: , serif;">的人我只能給予崇高的敬意。那像我這種看了許多雜誌也看不出個所以然的人來說,我只能乖乖的、苦命的讀書了。</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">在上篇中,我們說到了筆試的準備,在這篇我打算以分章節重點的方式來跟大家分想。我相信很多人在準備筆試的過程中,會有種疑惑,就是看完了書也不知道重點到底是什麼,總是會有一臉茫然的感覺。</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">在這邊我把我重點整理的過程分享給大家。</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">在整合了以上三本書的重點還有各個學校的考古題,我分成了以下幾個</span><span lang="EN-US">Topic</span><span style="font-family: , serif;">:</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(1)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">資訊管理學術派理論</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(2)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">資訊的基礎建設</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(3)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span lang="EN-US">CRM</span><span style="font-family: , serif;">客戶關係管理</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(4)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span lang="EN-US">SCM </span><span style="font-family: , serif;">供應鏈管理</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(5)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span lang="EN-US">KM </span><span style="font-family: , serif;">知識管理</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(6)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span lang="EN-US">ERP </span><span style="font-family: , serif;">企業資源管理</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(7)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span lang="EN-US">BI </span><span style="font-family: , serif;">商業智慧</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(8)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">企業品質管理</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(9)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">企業經營策略</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(10)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">專案管理</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(11)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">電子商務</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(12)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span lang="EN-US">ITIL </span><span style="font-family: , serif;">管理</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(13)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">資訊安全管理</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(14)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">綠色</span><span lang="EN-US">IT</span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(15)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">雲端運算的運用</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">下面艾力克斯就每個</span><span lang="EN-US">Topic</span><span style="font-family: , serif;">來做說明:</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l2 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">資訊管理學術派理論</span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-para-margin-left: 0gd;">
<span style="font-family: , serif;">有幾個大師的理論一定要認真讀也要背起來的,包含各個大師的理論架構圖。像是最最最基本的波特大師五力分析、</span><span lang="EN-US">SWOT</span><span style="font-family: , serif;">、電子商務的策略規劃、網際網路的經營策略、其它還有很多大師像是</span><span lang="EN-US">Wiseman</span><span style="font-family: , serif;">與</span><span lang="EN-US">Bakos</span><span style="font-family: , serif;">,有時間就好好的背起來。</span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-para-margin-left: 0gd;">
<br /></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l2 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">資訊的基礎建設</span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-para-margin-left: 0gd;">
<span style="font-family: , serif;">網路的設備</span><span style="font-family: , serif;">、網路<span lang="EN-US">Protocol</span>、通訊協定、網路的架構種類、為什麼企業需要資訊化、<span lang="EN-US">E</span>化、<span lang="EN-US">M</span>化、<span lang="EN-US">U</span>化等等。<span lang="EN-US"><o:p></o:p></span></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l2 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span lang="EN-US" style="color: red; font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span lang="EN-US" style="color: red; font-family: , serif;">CRM</span><span style="color: red; font-family: , serif;">、<span lang="EN-US">SCM</span>、<span lang="EN-US">KM</span>、<span lang="EN-US">ERP</span>、<span lang="EN-US">BI<o:p></o:p></span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-para-margin-left: 0gd;">
<span style="font-family: , serif;">這個章節可說是所有<span lang="EN-US">MIS</span>重點中的重點,在準備的時候,可以分成幾個重點:<span lang="EN-US"><o:p></o:p></span></span></div>
<div class="MsoListParagraph" style="margin-left: 42.0pt; mso-list: l3 level1 lfo4; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US" style="font-family: , serif;">-<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">導入系統的價值<span lang="EN-US"><o:p></o:p></span></span></div>
<div class="MsoListParagraph" style="margin-left: 42.0pt; mso-list: l3 level1 lfo4; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US" style="font-family: , serif;">-<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">導入系統的目標<span lang="EN-US"><o:p></o:p></span></span></div>
<div class="MsoListParagraph" style="margin-left: 42.0pt; mso-list: l3 level1 lfo4; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US" style="font-family: , serif;">-<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">成功關鍵因素<span lang="EN-US"><o:p></o:p></span></span></div>
<div class="MsoListParagraph" style="margin-left: 42.0pt; mso-list: l3 level1 lfo4; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US" style="font-family: , serif;">-<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">導入時要注意的事情<span lang="EN-US"><o:p></o:p></span></span></div>
<div class="MsoListParagraph" style="margin-left: 42.0pt; mso-list: l3 level1 lfo4; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US" style="font-family: , serif;">-<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">系統導入的步驟<span lang="EN-US"><o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin-left: 24.0pt;">
<span style="font-family: , serif;">以上這些各位一定要花時間,去認真的整理,並且狂背起來。<span lang="EN-US"><o:p></o:p></span></span></div>
<div class="MsoNormal" style="margin-left: 24.0pt;">
<br /></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l2 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">企業品質管理<span lang="EN-US"><o:p></o:p></span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-para-margin-left: 0gd;">
<span style="font-family: , serif;">六個標準差的導入、什麼是<span lang="EN-US">TQM</span>,這些的重點要記起來。<span lang="EN-US"><o:p></o:p></span></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l2 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">企業的經營策略<span lang="EN-US"><o:p></o:p></span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-para-margin-left: 0gd;">
<span style="font-family: , serif;">企業在營運的過程中的挑戰與因應策略。<span lang="EN-US"><o:p></o:p></span></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l2 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">專案管理<span lang="EN-US"><o:p></o:p></span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-para-margin-left: 0gd;">
<span style="font-family: , serif;">專案管理的方法論,還有專案管理控管的步驟及注意事項。<span lang="EN-US"><o:p></o:p></span></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l2 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">電子商務<span lang="EN-US"><o:p></o:p></span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-para-margin-left: 0gd;">
<span style="font-family: , serif;">這個<span lang="EN-US">Topic</span>內容涵蓋的就非常的多了,需要大家自行去摸索與探討。<span lang="EN-US"><o:p></o:p></span></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l2 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span lang="EN-US" style="font-family: , serif;">ITIL</span><span style="font-family: , serif;">管理<span lang="EN-US"><o:p></o:p></span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-para-margin-left: 0gd;">
<span lang="EN-US" style="font-family: , serif;">ITIL </span><span style="font-family: , serif;">是我一直認為身為<span lang="EN-US">IT</span>人的我們所必須要具備的基本知識,雖然<span lang="EN-US">ITIL</span>這個<span lang="EN-US">Topic</span>實在是太大,但是至少在準備考試的時候,大家需要知道在<span lang="EN-US">ITIL</span>裡面有哪些的<span lang="EN-US">Process</span>,這些的<span lang="EN-US">Process</span>的功能是什麼。<span lang="EN-US"><o:p></o:p></span></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l2 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">資訊安全管理<span lang="EN-US"><o:p></o:p></span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-para-margin-left: 0gd;">
<span style="font-family: , serif;">加密的種類、加密的方式、資訊憑證的用法與用途。<span lang="EN-US"><o:p></o:p></span></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l2 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">綠色<span lang="EN-US">IT<o:p></o:p></span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-para-margin-left: 0gd;">
<span style="font-family: , serif;">綠色<span lang="EN-US">IT</span>這個議題,各位一定要好好的去研究它,像是為什麼<span lang="EN-US">IT</span>需要綠色,綠色<span lang="EN-US">IT</span>的效益等等。<span lang="EN-US"><o:p></o:p></span></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-list: l2 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -24.0pt;">
<span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">雲端運算<span lang="EN-US"><o:p></o:p></span></span></div>
<div class="MsoListParagraph" style="margin-left: 24.0pt; mso-para-margin-left: 0gd;">
<span style="font-family: , serif;">什麼是雲端運算,雲端運算的種類,應用面,優點與缺點等等。<span lang="EN-US"><o:p></o:p></span></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">以上幾個重點,我只是粗略的寫一下,詳細的內容需要大家自己去讀書,自己去發掘才行。<span lang="EN-US"><o:p></o:p></span></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">筆試時重點運用在於,如何將您現在所背的內容運用在考試的情境裡就是要靠大家的功力了,這點的功力大家可以從念<span lang="EN-US">”</span></span><span class="apple-style-span"><span style="color: #333333; font-family: , serif; font-size: 11.5pt;">管理資訊系統</span></span><span class="apple-style-span"><span lang="EN-US" style="color: #333333; font-family: "arial" , sans-serif; font-size: 11.5pt;">-</span></span><span class="apple-style-span"><span style="color: #333333; font-family: , serif; font-size: 11.5pt;">管理數位化公司</span></span><span class="apple-converted-space"><span lang="EN-US" style="color: #333333; font-family: "arial" , sans-serif; font-size: 11.5pt;"> </span></span><span class="apple-style-span"><span lang="EN-US" style="color: #333333; font-family: "arial" , sans-serif; font-size: 11.5pt;">11/e</span></span><span lang="EN-US" style="font-family: , serif;">”</span><span style="font-family: , serif;">去培養。<span lang="EN-US"><o:p></o:p></span></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">大家加油<span lang="EN-US"> ~<o:p></o:p></span></span></div>
<div class="MsoNormal">
<br /></div>
<br />
<iframe allowtransparency="true" frameborder="0" scrolling="no" src="http://www.facebook.com/plugins/like.php?href=http%3A%2F%2Fitmgm.blogspot.com%2F2010%2F12%2Femba_17.html&layout=standard&show_faces=true&width=450&action=like&font=arial&colorscheme=light&height=80" style="border: none; height: 80px; overflow: hidden; width: 450px;"></iframe>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3552017129366572701.post-45377285941048574002010-12-16T16:50:00.000-08:002016-04-21T04:16:16.815-07:00EMBA的準備過程、心得及過程(三)- 筆試的準備<div class="separator" style="clear: both; text-align: left;">
</div>
<div class="MsoNormal">
<br /></div>
<table border="0" cellpadding="0" cellspacing="0" class="MsoTableGrid" style="border-collapse: collapse; border: none; mso-border-insideh: none; mso-border-insidev: none; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-yfti-tbllook: 1184;"><tbody>
<tr style="mso-yfti-firstrow: yes; mso-yfti-irow: 0; mso-yfti-lastrow: yes;"> <td style="padding: 0cm 5.4pt 0cm 5.4pt; width: 139.35pt;" valign="top" width="186"><div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgfNMjimv1Bsz7arGtOS7p9R-NwFtW0XRjSVtSoaYX75Oc7Ipa9JPb9ZdiLuwIuSfw4o8HCZWCOPIppeejpVc5N3A0SdZgFI_YHRnk65_ctdIoRo9gHNsjVGtLmve2IBq5tbQPjzkjhgY0/s1600/%25E9%259B%25BB%25E5%25AD%2590%25E5%2595%2586%25E5%258B%2599.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="200" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgfNMjimv1Bsz7arGtOS7p9R-NwFtW0XRjSVtSoaYX75Oc7Ipa9JPb9ZdiLuwIuSfw4o8HCZWCOPIppeejpVc5N3A0SdZgFI_YHRnk65_ctdIoRo9gHNsjVGtLmve2IBq5tbQPjzkjhgY0/s200/%25E9%259B%25BB%25E5%25AD%2590%25E5%2595%2586%25E5%258B%2599.jpg" width="150" /></a></div>
<div class="MsoNormal">
<br /></div>
</td> <td style="padding: 0cm 5.4pt 0cm 5.4pt; width: 139.35pt;" valign="top" width="186"><div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjbK13PDX3CukmZeFK_AUojzCyDXJQ6ckIMMw4lvRMe-oFxFgs6ButXxaehCS1mWF4XCaeycsLT83bMcSOWMb2huPj-fZS4DaUEFjxI7M7Fqm2mkXK_u9sB6GxY_JaidYiiTo9N761m6aw/s1600/%25E7%25AE%25A1%25E7%2590%2586%25E8%25B3%2587%25E8%25A8%258A%25E7%25B3%25BB%25E7%25B5%25B1-Laudon.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="200" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjbK13PDX3CukmZeFK_AUojzCyDXJQ6ckIMMw4lvRMe-oFxFgs6ButXxaehCS1mWF4XCaeycsLT83bMcSOWMb2huPj-fZS4DaUEFjxI7M7Fqm2mkXK_u9sB6GxY_JaidYiiTo9N761m6aw/s200/%25E7%25AE%25A1%25E7%2590%2586%25E8%25B3%2587%25E8%25A8%258A%25E7%25B3%25BB%25E7%25B5%25B1-Laudon.jpg" width="144" /></a></div>
<div class="MsoNormal">
<br /></div>
</td> <td style="padding: 0cm 5.4pt 0cm 5.4pt; width: 139.4pt;" valign="top" width="186"><div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi7cvjZs-qqP_yZDxC7Me7vHS2y0Mzypr-l5Fseq_Ql589183l8wQ5t2inHd1Yk_e1JiBckpxXz8J97wvBbHvg0K6RA62rnuO4o-q4IcfsX1uG6qWNXAxIKgHWFfPE2rSF1ZmPASnWGrkk/s1600/%25E8%25B3%2587%25E8%25A8%258A%25E7%25AE%25A1%25E7%2590%2586-%25E4%25BC%2581%25E6%25A5%25AD%25E5%2589%25B5%25E6%2596%25B0%25E8%2588%2587%25E5%2583%25B9%25E5%2580%25BC%25E5%2589%25B5%25E9%2580%25A0.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="200" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi7cvjZs-qqP_yZDxC7Me7vHS2y0Mzypr-l5Fseq_Ql589183l8wQ5t2inHd1Yk_e1JiBckpxXz8J97wvBbHvg0K6RA62rnuO4o-q4IcfsX1uG6qWNXAxIKgHWFfPE2rSF1ZmPASnWGrkk/s200/%25E8%25B3%2587%25E8%25A8%258A%25E7%25AE%25A1%25E7%2590%2586-%25E4%25BC%2581%25E6%25A5%25AD%25E5%2589%25B5%25E6%2596%25B0%25E8%2588%2587%25E5%2583%25B9%25E5%2580%25BC%25E5%2589%25B5%25E9%2580%25A0.jpg" width="142" /></a></div>
<div class="MsoNormal">
<br /></div>
</td> </tr>
</tbody></table>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="color: #e06666; font-family: , serif;">(備註 : 從101級開始, 台科大EMBA考試已經不需要筆試了)</span><br />
<span style="font-family: , serif;"><br /></span>
<span style="font-family: , serif;">在</span><span lang="EN-US">EMBA </span><span style="font-family: , serif;">的三項準備(書審、筆試、口試)中,最沒有階級區別,有認真就能拿高分的,就屬筆試了。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">在聽周邊朋友在討論筆試時,有時會說到,筆試不用準備,就是把經驗寫出來就好,這樣的話,說實在的我也不能否認,但我並不贊同,除非您腦子裡的</span><span lang="EN-US">IT</span><span style="font-family: , serif;">管理知識已經完全的含蓋了所有的資訊管理系統、新技術與管理方法,如果沒有的話,還是乖乖的讀書吧。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">在準備筆試的時候,我的準備方式是如此:</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo1; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(1)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">蒐集</span><span lang="EN-US">”</span><span style="font-family: , serif;">各個學校</span><span lang="EN-US">”</span><span style="font-family: , serif;">資管</span><span lang="EN-US">EMBA</span><span style="font-family: , serif;">、</span><span lang="EN-US">MBA</span><span style="font-family: , serif;">的考題</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo1; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(2)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">買幾本資訊管理相關的書</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo1; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(3)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">認真的讀個幾次</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo1; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(4)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">重點筆記的整理</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo1; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(5)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">無時無刻的將筆記給背起來</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: , serif;">接下來,來談談各項細節。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">在這次的考試準備中,我去下載了台科大、中央、淡大三所學校從</span><span lang="EN-US">95</span><span style="font-family: , serif;">年到</span><span lang="EN-US">99</span><span style="font-family: , serif;">年</span><span lang="EN-US">EMBA</span><span style="font-family: , serif;">、</span><span lang="EN-US">MBA</span><span style="font-family: , serif;">的考題。這些考題大家只要先看看就好,可以稍微的在腦袋裡轉轉,如果是您的話,您會怎麼寫它。如果在你腦袋裡只能蹦出十幾句,或是一兩個段落的話,那也不用太難過,因為大家都是如此,所以才需要認真的看書。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">這次的考試,我選了三本書,當成我這次筆試準備的教材,分別是:</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l2 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(1)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">管理資訊系統</span><span lang="EN-US">-</span><span style="font-family: , serif;">管理數位化公司</span><span lang="EN-US"> 11/e <o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-para-margin-left: 0gd;">
<span style="font-family: , serif;">這本是個</span><span lang="EN-US">MIS</span><span style="font-family: , serif;">非常經典的一本參考書,看到已經出到</span><span lang="EN-US">11</span><span style="font-family: , serif;">版了,也是非常了不起。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l2 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(2)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">台科大盧希鵬院長的</span> <span style="font-family: , serif;">電子商務</span> <span style="font-family: , serif;">長尾效應下的經營模式與電子化策略</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-para-margin-left: 0gd;">
<span style="font-family: , serif;">這本非常的好懂,考試的許多答案,我也都是從這本書騰出來的。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l2 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(3)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">資訊管理</span><span lang="EN-US">-</span><span style="font-family: , serif;">企業創新與價值創造</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-para-margin-left: 0gd;">
<span style="font-family: , serif;">這本書呢,算是中規中矩的</span><span lang="EN-US">MIS</span><span style="font-family: , serif;">教材了,也是必須要好好的讀。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">這三本書是我自己在準備的書,大家可以自行準備屬於自己的參考教材。這三本書各有優點,以</span><span lang="EN-US">” </span><span style="font-family: , serif;">管理資訊系統</span><span lang="EN-US">-</span><span style="font-family: , serif;">管理數位化公司</span><span lang="EN-US"> 11/e”</span><span style="font-family: , serif;">這本書來說,這本幾乎是以案例探討來做為主軸的書,而考試內容也幾乎是案例討論,所以可以看一下這本書的編排方式,來當成自己筆試時的論述順序。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">盧院長的電子商務這本書真是本不管考試或當成平常都必須具備的</span><span lang="EN-US">IT</span><span style="font-family: , serif;">知識,我都非常的推薦,這本書我大約花了兩個晚上就讀完了,因為寫得實在是精采。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">企業創新與價值創造,這本書就中規中矩了,您想要查某個系統的導入步驟,都可以從這本書查的到。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">我自己念這三本的方法是,讀完一遍後,再讀一次,第二次實用螢光筆畫好重點,第三次時只要看重點,並且把重點整理出屬於自己的筆記。</span><br />
<span style="font-family: , serif;"><br />
</span><br />
<span class="Apple-style-span" style="font-family: , serif;">有了重點筆記,那就請大家瘋狂的開始背吧,背到差不多的時候,可以把下載的考古題,把它寫一次,看看您所背的資料夠不夠,不夠的話,再把缺的知識補上,這樣就可以了。</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">補習班的考古題解答,說實在的,不要浪費錢了,我自己花了</span><span lang="EN-US">500</span><span style="font-family: , serif;">元買了一本,但實在是覺得很後悔,因為不具什麼大的參考價值,我只快速用五分鐘的時間翻了一次,就再也沒去碰它了。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">以台科大來說,考試是</span><span lang="EN-US">100</span><span style="font-family: , serif;">分鐘,考試題目有</span><span lang="EN-US">4</span><span style="font-family: , serif;">題,每題分配下來是</span><span lang="EN-US">25</span><span style="font-family: , serif;">分鐘,說實在的,這</span><span lang="EN-US">100</span><span style="font-family: , serif;">分鐘是個凌遲啊,幾乎都是打</span><span lang="EN-US">Keyboard</span><span style="font-family: , serif;">的我們,要花</span><span lang="EN-US">100</span><span style="font-family: , serif;">分鐘的時間</span><span lang="EN-US">”</span><span style="font-family: , serif;">連續</span><span lang="EN-US">”</span><span style="font-family: , serif;">一直在寫字,說真的還真不容易,我自己是寫到快發抖了。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">筆試時,每題</span><span lang="EN-US">25</span><span style="font-family: , serif;">分鐘的時間,各位一定要精準的算好,千千萬萬不能拖到這個時間,我自己的經驗是</span><span lang="EN-US">25</span><span style="font-family: , serif;">分鐘幾乎就是寫一整面</span><span lang="EN-US">A4</span><span style="font-family: , serif;">紙的時間,所以大家要注意這點。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">筆試除了認真讀書之外,當然還是有答題策略的,我自己訂的答題策略如下:</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l0 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(1)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">答題的架構:</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-para-margin-left: 0gd;">
<span style="font-family: , serif;">答題的架構我是這樣子來鋪陳:題目所闡述的現象</span><span lang="EN-US"> -> </span><span style="font-family: , serif;">待解決的問題</span><span lang="EN-US"> -> </span><span style="font-family: , serif;">建議的解決方式</span><span lang="EN-US"> -> </span><span style="font-family: , serif;">實務舉例。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-para-margin-left: 0gd;">
<span style="font-family: , serif;">這個闡述的現象,就是這個題目一出來,您必須快速的想到目前在您企業內部是否因為什麼因素,遇到這樣的問題,您可以快快的說一下,但是不要說太多了。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-para-margin-left: 0gd;">
<span style="font-family: , serif;">待解決的問題,這個現象產生了,造成了什麼樣的問題,這個也就是題目所要問的問題。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-para-margin-left: 0gd;">
<span style="font-family: , serif;">解決方式,您的解決方式是什麼,這也是答題的核心。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-para-margin-left: 0gd;">
<span style="font-family: , serif;">如果時間還允許的話,可以說說您的實際經驗是什麼,達成了什麼樣的效果。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l0 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(2)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">管理架構圖:</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-para-margin-left: 0gd;">
<span style="font-family: , serif;">這個又要來替評審委員想想了,要看這麼多份的考題,他們也是會很累,所以如果能以畫架構圖的方式來答題的話,我想也是會加分的。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">以上是我的筆試準備過程,艾力克斯再下一個話題,我們再來談談筆試應該要看的有哪些重點。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: , serif;"><br />
</span></div>
<br />
<iframe allowtransparency="true" frameborder="0" scrolling="no" src="http://www.facebook.com/plugins/like.php?href=http%3A%2F%2Fitmgm.blogspot.com%2F2010%2F12%2Femba_16.html&layout=standard&show_faces=true&width=450&action=like&font=arial&colorscheme=light&height=80" style="border: none; height: 80px; overflow: hidden; width: 450px;"></iframe>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-3552017129366572701.post-20560923121755841312010-12-15T18:50:00.000-08:002016-04-21T04:16:43.801-07:00EMBA的準備過程、心得及過程(二)- 書審的準備<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjZdk738gGuI_w3dc-JqBaTuikcWJqXSmIUiRZ7T5SwlmZAfUqzsJvR37Nf37lfii9rzNM5Tj_FN5rMYxffpTF9xDiQ45i7As7kd1gwTCQW3OnHjFV_w-lLvcCF_uBmBCZhb2tC55yyE8g/s1600/alex%25E5%25B0%2581%25E9%259D%25A2_ok+-+Copy.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="98" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjZdk738gGuI_w3dc-JqBaTuikcWJqXSmIUiRZ7T5SwlmZAfUqzsJvR37Nf37lfii9rzNM5Tj_FN5rMYxffpTF9xDiQ45i7As7kd1gwTCQW3OnHjFV_w-lLvcCF_uBmBCZhb2tC55yyE8g/s320/alex%25E5%25B0%2581%25E9%259D%25A2_ok+-+Copy.jpg" width="320" /></a></div>
<div class="separator" style="clear: both; text-align: center;">
<br /></div>
<div class="separator" style="clear: both; text-align: center;">
<br /></div>
<div class="separator" style="clear: both; text-align: center;">
</div>
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: , serif;">今天來談談</span><span lang="EN-US"> EMBA </span><span style="font-family: , serif;">書審的準備,在準備的過程中,訪談了許多學長在書審拿高分的經驗,在這邊分享給大家。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: left;">
<br /></div>
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: , serif;">接下來我還是一樣以台科大資管</span><span lang="EN-US">EMBA</span><span style="font-family: , serif;">的準備方式來說明。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: left;">
<br /></div>
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: , serif;">書審是進入</span><span lang="EN-US">EMBA</span><span style="font-family: , serif;">的第一個門檻,所佔的分數比例是</span><span lang="EN-US">50%</span><span style="font-family: , serif;">,也因此書審的分數也非常的重要,重要到必須得分分計較才行,以分數來說,最少都必須要拿到</span><span lang="EN-US">88</span><span style="font-family: , serif;">分以上,這樣子會比較安心點。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: left;">
<br /></div>
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: , serif;">通常一個基本的書審會包含幾樣東西:</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left; text-indent: -18pt;">
<span lang="EN-US">(1)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">個人基本資料:</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left;">
<span style="font-family: , serif;">姓名、公司、職稱、興趣等等,公司與職稱已經是不能改變的事實了,但是這個興趣倒也是可以做做文章,看看學校的老師平常的興趣是什麼,喜歡什麼活動之類的,有時投其所好,也是能拿分的一個好方法。</span><span lang="EN-US"><o:p></o:p></span><br />
<span style="font-family: , serif;"><br />
</span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left; text-indent: -18pt;">
<span lang="EN-US">(2)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">求學經歷:</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left;">
<span style="font-family: , serif;">寫大學或是專科的學歷,記得書審要附上大學影本還有成績單,所以如果您在大學成績或是專科成績不好的話,仔細的看看,看能不能不要附成績單會比較好,畢竟成績不好的成績,不如不附。</span><span lang="EN-US"><o:p></o:p></span><br />
<span style="font-family: , serif;"><br />
</span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left; text-indent: -18pt;">
<span lang="EN-US">(3)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">相關的證照:</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left;">
<span style="font-family: , serif;">把您所有能證明了不起的東西,全部都寫上。例如:專業證照、專利或是</span><span lang="EN-US">Toeic</span><span style="font-family: , serif;">成績都能附上來。</span><br />
<span style="font-family: , serif;"><br />
</span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left; text-indent: -18pt;">
<span lang="EN-US">(4)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">公司概況:</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left;">
<span style="font-family: , serif;">填寫公司的資本額、企業排名,也要記得附上你在公司組織架構圖上所在的位子。</span><span lang="EN-US"><o:p></o:p></span><br />
<span style="font-family: , serif;"><br />
</span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left; text-indent: -18pt;">
<span lang="EN-US">(5)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">職務說明:</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left;">
<span style="font-family: , serif;">若您的位階不夠高,就得在這裡好好的下點功夫了,書審這種東西就跟履歷表一樣,就是個個人廣告,您必須要將您覺得有價值的地方好好的表現出來。</span><span lang="EN-US"><o:p></o:p></span><br />
<span style="font-family: , serif;"><br />
</span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left; text-indent: -18pt;">
<span lang="EN-US">(6)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">學分班成績:</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left;">
<span style="font-family: , serif;">如果有讀學校的學分班,就必須得填上去了,所以我才說讀學分班壓力大,因為您的成績就是個評審委員的錨點,學分班成績都不好了,評審委員也不會讓您輕易的進入</span><span lang="EN-US">EMBA</span><span style="font-family: , serif;">裡面。</span><span lang="EN-US"><o:p></o:p></span><br />
<span style="font-family: , serif;"><br />
</span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left; text-indent: -18pt;">
<span lang="EN-US">(7)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">著作或得獎記錄:</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left;">
<span style="font-family: , serif;">如果您之前有出書、記者採訪、曾經有寫厲害的文章或是有任何參加外面的比賽,甚至於是公司內部的獎勵都可以寫上來。</span><span lang="EN-US"><o:p></o:p></span><br />
<span style="font-family: , serif;"><br />
</span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left; text-indent: -18pt;">
<span lang="EN-US">(8)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">研究計畫:</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left;">
<span style="font-family: , serif;">研究計畫是非常非常重要的東西,所以針對研究計畫我來說明一下。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left;">
<span style="font-family: , serif;">畢竟學校是個研究的殿堂,</span><span lang="EN-US">EMBA</span><span style="font-family: , serif;">讀到最後所產出的也就是本研究論文,所以我說研究計畫就是個小論文也不為過。</span><br />
<span style="font-family: , serif;"><br />
</span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left;">
<span style="font-family: , serif;">在開始進行研究計畫的發想的時候,要想想你的專業是在什麼地方,而你現在的專業,是否還有欠缺的地方,並且能成為未來的研究方向的。如果沒有的話也可以就您自己感興趣的領域想個</span><span lang="EN-US">Topic</span><span style="font-family: , serif;">來做研究。</span><br />
<span style="font-family: , serif;"><br />
</span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left;">
<span style="font-family: , serif;">至於研究計畫要寫多少頁呢?以台科大來說,在學校要求的制式格式只有</span><span lang="EN-US">300</span><span style="font-family: , serif;">字,但是千千萬萬不要像我一樣,只有寫這</span><span lang="EN-US">300</span><span style="font-family: , serif;">字,其他的就不寫了,這個制式的</span><span lang="EN-US">300</span><span style="font-family: , serif;">字,是必須要經過濃縮在濃縮之後的結果,另外的一本完整書審就必須包含了您想要研究的詳細內容了。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left;">
<span style="font-family: , serif;">書審的研究計畫通常會包含以下幾點:</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 42pt; text-align: left; text-indent: -24pt;">
<span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">研究動機</span></div>
<div class="MsoListParagraph" style="margin-left: 42pt; text-align: left; text-indent: -24pt;">
<span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">研究背景</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 42pt; text-align: left; text-indent: -24pt;">
<span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">研究目的</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 42pt; text-align: left; text-indent: -24pt;">
<span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">研究的方法</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 42pt; text-align: left; text-indent: -24pt;">
<span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">預期的成果</span><br />
<span style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal" style="margin-left: 18pt; text-align: left;">
<span style="font-family: , serif;">至於呢,那內容應該要寫什麼,這個請大家上網查詢一下了,這種資料的</span><span lang="EN-US">Resource</span><span style="font-family: , serif;">非常的多,更懶得寫的,直接請補習班操刀也可以,一份研究計畫的費用是</span><span lang="EN-US">3000</span><span style="font-family: , serif;">元,但是請補習班寫的話,就一定要知道補習班寫的是什麼,否則之後口試一問三不知,那學校也只能跟您</span><span lang="EN-US">Say bye bye </span><span style="font-family: , serif;">了。</span><br />
<span style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal" style="margin-left: 18pt; text-align: left;">
<span style="font-family: , serif;">如果真的不知道要選什麼樣的主題,也可以參考這半年有出現什麼資訊重大事件,針對這樣的事件,你有什麼樣的想法,也可以做個發想。</span><br />
<span style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal" style="margin-left: 18pt; text-align: left;">
<span style="font-family: , serif;">我覺得最好的方式是買個</span><span lang="EN-US">Template</span><span style="font-family: , serif;">,參考</span><span lang="EN-US">Template</span><span style="font-family: , serif;">的內容自己認真寫一次,那這樣進入口試之後,整個心理也比較扎實,進入口試那關,自信心是非常重要的,口試的話題我們之後再來討論。</span><br />
<span style="font-family: , serif;"><br />
</span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left; text-indent: -18pt;">
<span lang="EN-US">(9)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">讀書計畫:</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left;">
<span style="font-family: , serif;">台科大在學校的制式文件上對於讀書計畫也是有限定</span><span lang="EN-US">300</span><span style="font-family: , serif;">字的內容,跟研究計畫一樣的,在完整的書審上面也是要有完整的讀書計畫。</span><br />
<span style="font-family: , serif;"><br />
</span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left;">
<span style="font-family: , serif;">讀書計畫在段落上分為三個部分:</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 42pt; text-align: left; text-indent: -24pt;">
<span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">就讀動機與目的</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 42pt; text-align: left; text-indent: -24pt;">
<span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">學習計畫</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 42pt; text-align: left; text-indent: -24pt;">
<span lang="EN-US" style="font-family: "wingdings";">u<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">未來規劃</span><br />
<span style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal" style="margin-left: 18pt; text-align: left;">
<span style="font-family: , serif;">在就讀動機這個部分,就要認真的想想你的動機是什麼了,如果您的就讀動機就是為了文憑,那可千千萬萬不能這麼老實啊,我說過了,書審就是個人的廣告,所以我們要聰明點,必須要想想在文憑之外,您想要從學習的過程中拿到什麼、學到什麼。</span><br />
<span style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal" style="margin-left: 18pt; text-align: left;">
<span style="font-family: , serif;">學習計畫呢,基本上又可分為,進入研究所前、進入研究所後與畢業後的學習計畫,這點也是需要裝扮一下,至於裝扮的工夫,就各有不同了,需要大家自己去體會。</span><br />
<span style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal" style="margin-left: 18pt; text-align: left;">
<span style="font-family: , serif;">未來規劃這個部分,就是要說明,拿到</span><span lang="EN-US">EMBA</span><span style="font-family: , serif;">學位後,你想要做什麼,並且能幫助學校什麼,一樣的,自己要去想想。</span><br />
<span style="font-family: , serif;"><br />
</span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left; text-indent: -18pt;">
<span lang="EN-US">(10)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">自傳:</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left;">
<span style="font-family: , serif;">自傳這點,最忌諱的就是一成不變的流水帳,評審委員一天要看很多的書審,依照以往的案例,通常都會有百名的報名,要看</span><span lang="EN-US">100</span><span style="font-family: , serif;">份的書審說真的是非常累人的事情,所以說,必須在這</span><span lang="EN-US">100</span><span style="font-family: , serif;">名裡面,做出點區隔出來。</span><span lang="EN-US"><o:p></o:p></span><br />
<span style="font-family: , serif;"><br />
</span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left;">
<span style="font-family: , serif;">您可以利用圖表,或是任何您覺得特別的方式來闡述您,但是切記,不要花俏,這可是沒加分的,一堆都是字的,說實在的,現在我每天看履歷,一堆都是字我也不太想看,更何況要看</span><span lang="EN-US">100</span><span style="font-family: , serif;">份的資料。</span><br />
<span style="font-family: , serif;"><br />
</span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left;">
<span lang="EN-US">EMBA</span><span style="font-family: , serif;">的自傳可以略過以往說明家裡父母兄弟姊妹在做什麼的,說實在的這個一點都不重要,除非您的家庭成員裡面有非常了不起的人物在,否則實在是沒必要寫,應該要把重點放在您在工作上的價值才是。</span><span lang="EN-US"><o:p></o:p></span><br />
<span style="font-family: , serif;"><br />
</span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left; text-indent: -18pt;">
<span lang="EN-US">(11)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">推薦函:</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left;">
<span style="font-family: , serif;">推薦函在準備的時候,你可以找厲害的長官,或是以前學校的教授,至於格式來說,各個學校各有不同,就直接依照學校的規定來寫就可以了,如果沒規定的可以自行定義格式。</span><span lang="EN-US"><o:p></o:p></span><br />
<span style="font-family: , serif;"><br />
</span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left;">
<span style="font-family: , serif;">通常呢,推薦函都是自己先寫好,再請長官簽名,當然最好的還是由長官自己寫,畢竟不同人寫出來的,語氣用詞才會不同。</span><br />
<span style="font-family: , serif;"><br />
</span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left;">
<span style="font-family: , serif;">推薦函通常會有彌封與公開兩種,彌封就是推薦函放在一個信封裡封起來,公開的話就是不放在信封裡。但是在準備的時候有個地方注意一下,就是不要讓評審委員很忙,這點我就犯了這個錯誤,我直接將三份的推薦函直接彌封起來而已,最好的方式是,如果是公開的話,最好是彩色掃描後,直接放在推薦函的那個區塊,正本就放在附件就好,不要讓評審委員翻來翻去的,這樣子他們會很累。如果是彌封的,那也要將信封的封面掃描,放在推薦函的區塊裡,正本再變成附件。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18pt; text-align: left;">
<span style="font-family: , serif;"><br />
</span><br />
<span style="font-family: , serif;">一點點的貼心舉動,也是會獲得老師的好評的。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: left;">
<br /></div>
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: , serif;">接下來我們來談談包裝,這點我就是個很好的反指標,我包裝得太漂亮了,設計了封面,彩印,還膠裝。但是都沒考慮到老師好不好翻資料看您的書審,所以這方面需要大家自己去花點心思,好好的想想到底要怎麼處理比較好。</span><span lang="EN-US"><o:p></o:p></span><br />
<span style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: , serif;">就我訪查許多學長的經驗,有人是用打孔的,有人是直接使用一頁一頁那種透明夾,就是看您怎麼選擇。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: left;">
<br /></div>
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: , serif;">報考台科大的要注意一下,我剛剛有說到有學校制式的文件,還有您必須自己附上一份完整的書審,所以說在繳交資料的時候,要繳兩本書審,這點要注意一下。</span><span lang="EN-US"><o:p></o:p></span><br />
<span style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: , serif;">但是還是有特例的,班上的同學還是只有準備好學校的制式文件而已,也拿很高分,但我想大家還是不要去賭這樣比較好,還是準備學校自己要留的一份,還有要給評審委員看的一份,這樣子</span><span lang="EN-US">Safe</span><span style="font-family: , serif;">點。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal" style="text-align: left;">
<br /></div>
<div class="MsoNormal" style="text-align: left;">
<span style="font-family: , serif;">以上就是報考</span><span lang="EN-US">EMBA</span><span style="font-family: , serif;">時的書審準備,希望對大家有幫助,下個話題我們來談談資管</span><span lang="EN-US">EMBA</span><span style="font-family: , serif;">筆試的準備。</span><span lang="EN-US"><o:p></o:p></span><br />
<span style="font-family: , serif;"><br />
</span></div>
<br />
<iframe allowtransparency="true" frameborder="0" scrolling="no" src="http://www.facebook.com/plugins/like.php?href=http%3A%2F%2Fitmgm.blogspot.com%2F2010%2F12%2Femba_15.html&layout=standard&show_faces=true&width=450&action=like&font=arial&colorscheme=light&height=80" style="border: none; height: 80px; overflow: hidden; width: 450px;"></iframe>Unknownnoreply@blogger.com2tag:blogger.com,1999:blog-3552017129366572701.post-35516765815646866792010-12-14T19:14:00.000-08:002019-06-21T16:00:35.892-07:00EMBA的準備過程、心得及過程(一) - 學校的選擇<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhMnGO67ivm6wG5PGA07LPaKiGkwp6JLlZvzUPjpted8Ny0Jn8aVRFkQP2m58ck00ESiswzH-FeNgv5WWVjMDDSqe4AQJVrmH91oG8FuxGqVx6PCUbA5vVqiWpzD4n3nseWQsKX2v3KNS0/s1600/L_EMBA.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="43" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhMnGO67ivm6wG5PGA07LPaKiGkwp6JLlZvzUPjpted8Ny0Jn8aVRFkQP2m58ck00ESiswzH-FeNgv5WWVjMDDSqe4AQJVrmH91oG8FuxGqVx6PCUbA5vVqiWpzD4n3nseWQsKX2v3KNS0/s320/L_EMBA.jpg" width="320" /></a></div>
<div class="MsoNormal">
<span style="font-family: , serif;">接下來的文章來談談,資管</span><span lang="EN-US">EMBA</span><span style="font-family: , serif;">的準備過程</span><span style="font-family: , serif;">、</span><span style="font-family: , serif;">心得及過程。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">最近考上了台科大資管</span><span lang="EN-US">EMBA</span><span style="font-family: , serif;">,前前後後大約花了三個月的時間,接下來我會將我準備的過程寫下來,過程中會包含失敗的,需要注意的的幾個點。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">如果我說錯的,也請大家能提供經驗的分享,謝啦。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">大致上我會分為幾個點,來談資管</span><span lang="EN-US">EMBA</span><span style="font-family: , serif;">的準備:</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l2 level1 lfo1; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(1)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">學校的選擇</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l2 level1 lfo1; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(2)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">是否該讀學分班</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l2 level1 lfo1; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(3)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">書審的準備</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l2 level1 lfo1; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(4)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">筆試的重點</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l2 level1 lfo1; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(5)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">口試該注意的事項</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">一</span><span style="font-family: , serif;">、</span><span style="font-family: , serif;">學校的選擇:</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<span lang="EN-US">EMBA</span><span style="font-family: , serif;">分為了三大類:</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l3 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(1)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">一般管理類:包含了管研</span><span style="font-family: , serif;">、企管、國企、科管、行銷、人管等</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l3 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(2)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">專業管理類:包含了資管、工管、醫管、土地管理、觀光休閒、傳播管理等</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l3 level1 lfo2; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(3)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">商學類:包含了<span lang="EN-US">IEMBA</span>、財金、會計、保險、經濟、統計等</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">而資管就是屬於專業管理類。因為筆者是在台北區,所以接下來我會就我的選擇過程分享給大家參考。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">在北部地區資管人可以選擇的學校有以下幾所:</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(1)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">台灣大學</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(2)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">政治大學</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US" style="color: red;">(3)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="color: red; font-family: , serif;">中央大學(桃園)</span><span lang="EN-US" style="color: red;"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US" style="color: red;">(4)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="color: red; font-family: , serif;">台灣科技大學</span><span lang="EN-US" style="color: red;"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US" style="color: red;">(5)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="color: red; font-family: , serif;">輔仁大學</span><span lang="EN-US" style="color: red;"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(6)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">東吳大學</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US" style="color: red;">(7)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="color: red; font-family: , serif;">淡江大學</span><span lang="EN-US" style="color: red;"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(8)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">銘傳大學</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(9)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">大同大學</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(10)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">文化大學</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l1 level1 lfo3; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(11)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">世新大學</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">在選擇</span><span lang="EN-US">EMBA</span><span style="font-family: , serif;">學校時,我考量的點會有幾個:</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l0 level1 lfo4; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(1)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">學校名望</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l0 level1 lfo4; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(2)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">地點</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l0 level1 lfo4; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(3)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">學費</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l0 level1 lfo4; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(4)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">額外支出</span><span lang="EN-US"><o:p></o:p></span><br />
<span style="font-family: , serif;"><br />
</span></div>
<div class="MsoNormal">
<span style="font-family: , serif;">以上四個,所以經過比較選擇,</span><span style="font-family: , serif;">我還是選台科大當成我的第一自願,畢竟是國立的,而且近年來台科大</span><span lang="EN-US">EMBA</span><span style="font-family: , serif;">是挺活躍的。</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">中央大學也是挺好的學校,但是由於地點位在桃園中壢,從台北開車下去,加上塞車時間大約是一個小時半,來回就要花三小時了,這樣子讀書實在是很累,加上中央大學的資管並不是</span><span lang="EN-US">EMBA</span><span style="font-family: , serif;">,而是</span><span lang="EN-US">MBA</span><span style="font-family: , serif;">,所以相對的</span><span lang="EN-US">MBA</span><span style="font-family: , serif;">就真的是挺操的了,但選擇中央有個好處,中央資管的上課時間是在星期五晚上跟星期六整天,所以平常的時間還是自己的,所以中央也是在我如果考不上台科大時的第二選擇。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">淡大</span><span lang="EN-US">EMBA</span><span style="font-family: , serif;">的上課地點並不是在淡水,而是在大安區的金華街,所以身為淡水人的我,淡大並沒有地點上的優勢。但是淡大因為校友實在是很多,也因此是資管</span><span lang="EN-US">EMBA</span><span style="font-family: , serif;">挺好的選擇。淡大的學費計算的基礎是:學雜費</span><span lang="EN-US"> 10810</span><span style="font-family: , serif;">元,每個學分是</span><span lang="EN-US">8060</span><span style="font-family: , serif;">元,以金額來說,跟台科大</span><span lang="EN-US">EMBA</span><span style="font-family: , serif;">差不多,只少了一點點。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">輔大</span><span lang="EN-US">EMBA</span><span style="font-family: , serif;">,會列在我的期望名單裡面的原因有兩個,一個是離我公司實在是太近了,開車只要十分鐘就到,二來是輔大至少還有在世界的排名裡面。輔大的收費方式是每學期</span><span lang="EN-US">54000</span><span style="font-family: , serif;">元,上課時間是星期一</span><span lang="EN-US">~</span><span style="font-family: , serif;">五,還有六日,就是看大家的選課怎麼選。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">再來說說台科大,台科大應該是我這種中產階級,又位在台北的第一選擇了。台科大的收費基礎是學雜費</span><span lang="EN-US"> 15380</span><span style="font-family: , serif;">,每學分是</span><span lang="EN-US">8200</span><span style="font-family: , serif;">元,畢業的話要修</span><span lang="EN-US">36</span><span style="font-family: , serif;">個學分,以一年三個學期來算的話,學費是</span><span lang="EN-US">387480</span><span style="font-family: , serif;">元,但注意注意,</span><span lang="EN-US">EMBA</span><span style="font-family: , serif;">其他額外費用還是挺高的,就是看您會不會玩了,越會玩的花得越多。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">二、是否該讀學分班 (<span style="color: red;">2019.06.22更新 現在已經很少開學分班了</span>)</span></div>
<div class="MsoNormal">
<span style="font-family: , serif;">以台科大來說,若是要省學費的話,可以先上學分班,畢竟學分班的學分費用只要</span><span lang="EN-US">4</span><span style="font-family: , serif;">千初初,是爾後學分的一半費用,並且最多可以抵掉</span><span lang="EN-US">12</span><span style="font-family: , serif;">個學分,也就是說可以省下約快五萬的費用。而且先把學分修好,對於爾後的壓力比較小。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">修學分班,有以上的好處,當然也是會有壞處的,我把我自己認為的壞處列出來:</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l4 level1 lfo5; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(1)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">如果讀了學分班,又沒考上就糗了:讀學分班還沒有考上的說真的機率實在是太高了,以致於我聽到的就有考五年都一直沒考上的,沒考上那表示之前花在學分班的錢全都泡湯了。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l4 level1 lfo5; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(2)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">讀了學分班,不代表入選機率就比較高:一般人都認為要考上學校先去讀學分班,說真的我實在是不覺得是對的,至少在台科大並不是這樣</span><span style="font-family: , serif;">,所以請大家打消這個念頭。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoListParagraph" style="margin-left: 18.0pt; mso-list: l4 level1 lfo5; mso-para-margin-left: 0gd; text-indent: -18.0pt;">
<span lang="EN-US">(3)<span style="font: normal normal normal 7pt/normal 'Times New Roman';"> </span></span><span style="font-family: , serif;">如果讀學分班分數不夠好,那可能要考都考不上:讀學分班真的要認真讀,否則拿到學分的成績不夠高,在口試的時候是非常吃虧的,因為在口試時,學分班的成績會列在評審老師桌上,如果太混真的就會直接刷掉了。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">以上三點是我認為讀學分班的風險。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: , serif;">再來我來說說讀學分班的心得:不知道是不是太久沒讀書,還是碩士班上課的方式跟大學差很多,我還真的覺得讀學分班真的可以學到很多東西,如果您不在乎文憑的話,讀學分班是個很好的選擇。</span><span lang="EN-US"><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<br /></div>
<iframe allowtransparency="true" frameborder="0" scrolling="no" src="https://www.facebook.com/plugins/like.php?href=http://itmgm.blogspot.com/2010/12/emba.html&layout=standard&show_faces=true&width=450&action=like&font=arial&colorscheme=light&height=80" style="border: none; height: 80px; overflow: hidden; width: 450px;"></iframe>Unknownnoreply@blogger.com2tag:blogger.com,1999:blog-3552017129366572701.post-88043580141374379352010-12-13T19:40:00.001-08:002012-01-04T22:21:13.061-08:00商用軟體開發要注意的事項<div class="separator" style="clear: both; text-align: center;"></div><span class="Apple-style-span" style="color: #555555; font-family: Arial, Tahoma, Verdana; line-height: 20px;"><br />
</span><br />
<span class="Apple-style-span" style="color: #555555; font-family: Arial, Tahoma, Verdana; line-height: 20px;">從事軟體研發也十幾年了, 總覺得台灣所開發的軟體跟國外同性質的軟體的規模架構很不同, 在台灣的設計師的確是可以設計出很符合台灣專用的軟體,但要國際化就很難了.</span><br />
<div style="color: #555555; font-family: Arial, Tahoma, Verdana; line-height: 20px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; padding-top: 0px;"></div><div style="color: #555555; font-family: Arial, Tahoma, Verdana; line-height: 20px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; padding-top: 0px;">以目前所開發的這個軟體來舉例好了, 軟體存在於市場已經八年了, 經過了八年的跌跌撞撞, 現在才感覺到在市場面,業務面才開始上軌道,<br />
在資訊變化這麼大的產業中,需要花八年的時間才慢慢上軌道真的是太慢的點. 為了讓對軟體有興趣的朋友們不要花這麼多的時間在走同樣的路,我列出過去經營軟體所犯下的錯, 希望大家不要再重蹈覆轍.</div><div style="color: #555555; font-family: Arial, Tahoma, Verdana; line-height: 20px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; padding-top: 0px;">1. 使用者數量的考量 : 台灣, 套句大陸朋友說的一句話 "台灣~就是隔了海的那個小島", 的確是這樣, 台灣真的是太小了, 使用者的經濟規模真的不夠大, 所以當台灣設計出來的軟體, 可能到了大陸就沒辦法執行了, 市場規模, 使用者的數量, 遠遠大於台灣現行的使用者數量. 程式設計師在設計商用軟體時, 一定要以十萬使用者為最基本單位的方式來規劃, 這樣爾後國際化才會比較容易.<br />
<br />
2. 多國語言的考量 : 在設計上, 使用者的操作介面, 資料庫儲存的資料結構, 都必須要用Unicode的方式來處理, 這樣才能符合軟體國際化的要求.<br />
再來, 使用者介面, 一定要想到每個國家的語言長度, 像是 "早安" 這個字, 英文會變成 "Good Morning", 相對的, 整個字就會拉長, 使用介面如果沒有考慮好,就會發生截字的問題.</div><div style="color: #555555; font-family: Arial, Tahoma, Verdana; line-height: 20px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; padding-top: 0px;">3. 語言翻譯的問題 : 一般來說, 台灣的語言能力真的比較不足, 所以常常會有寫出來的英文, 但老外卻是看不懂的情況. 通常我們會用外包的方式在做翻譯的工作, 但是翻譯回來的最常見到的就是, 翻譯使用的詞彙跟IT產業所使用的不一樣. 所以當翻譯完畢後, 一定要請當地人再次的確認.</div><div style="color: #555555; font-family: Arial, Tahoma, Verdana; line-height: 20px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; padding-top: 0px;">4. 市場行銷文件 : 市場行銷不是在台灣做做幾張DM就可以做全球性的行銷了, 往往台灣做出來的東西會不符合當地所使用的方法, 或是美術設計出來的東西, 不符合其他國家常用的方式, 像是台灣的DM通常就是1張全開的大小, 但是在大陸, 他們就喜歡好幾頁厚厚的DM.</div><div style="color: #555555; font-family: Arial, Tahoma, Verdana; line-height: 20px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; padding-top: 0px;">5. 市場的經營 : 市場經營不是放個一兩個人, 在陌生的環境, 市場就會起來了, 相對的要投入的資金就要很多, 畢竟是要打一個市場, 而不是去拿幾個案子, 兩邊的思維完全不同.</div><div style="color: #555555; font-family: Arial, Tahoma, Verdana; line-height: 20px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; padding-top: 0px;">6. 外點RD的控管 : 當開發團隊不在同一個地區時, 要考量的事情就會很多, 像是 Source Code 的管理, 專案進度的控管, 命令是否有效的被下達等.. 都要想清楚.</div><div style="color: #555555; font-family: Arial, Tahoma, Verdana; line-height: 20px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; padding-top: 0px;">7. 產品開發與測試 : 產品在開發時, 常常會被產品客製化給拖垮進度, 所以在部門規劃時, 最好將客製化部門獨立出來, 這樣才不會影響到產品的Release 時間.<br />
軟體的測試, 有分UI測試及軟體工具的測試, 這也是個很大的Topic, 軟體要 Release時, 一定要經過好幾道的測試程序, 小公司常常會沒有做好軟體測試, 就將軟體迅速的Release出去, 這樣一來, 之後維護所花費的時間, 會遠遠比軟體測試還要多好幾倍的時間.</div><div style="color: #555555; font-family: Arial, Tahoma, Verdana; line-height: 20px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; padding-top: 0px;">8. Sales Kit : 必須要做出很好的業務銷售手冊, 或是Demo 環境及媒體, 這樣可以讓銷售大大的順利.</div><div style="color: #555555; font-family: Arial, Tahoma, Verdana; line-height: 20px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; padding-top: 0px;">9. 公司資本額 : 這點我覺得實在是很重要, 當一個公司資本額太小時, 要做所有的事情, 就會綁手綁腳, 會有又要馬兒好, 又要馬兒不吃草的窘境.</div><div style="color: #555555; font-family: Arial, Tahoma, Verdana; line-height: 20px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; margin-top: 0px; padding-bottom: 15px; padding-left: 0px; padding-right: 0px; padding-top: 0px;">以上 <img alt="電腦" src="http://shared.live.com/jPo!NIsz05NfR1dpCDDJ8Q/emoticons/computer.gif" style="max-width: 100%; vertical-align: middle;" title="電腦" /></div><br />
<iframe allowtransparency="true" frameborder="0" scrolling="no" src="http://www.facebook.com/plugins/like.php?href=http%3A%2F%2Fitmgm.blogspot.com%2F2010%2F12%2Fblog-post.html&layout=standard&show_faces=true&width=450&action=like&font=arial&colorscheme=light&height=80" style="border: none; height: 80px; overflow: hidden; width: 450px;"></iframe>Unknownnoreply@blogger.com1